About this role
WP dev (remote)
Key Responsibilities
-
Troubleshoot and resolve WordPress website issues via Zoho ticketing system
-
Diagnose and resolve WordPress plugin conflicts and theme issues
-
Troubleshoot third-party API integrations (e.g., Cycle, Blueprint via Apient)
-
Communicate ticket status updates and completion to internal team
-
Skills Requirements
-
Proficiency in WordPress and PHP development.
-
Working knowledge of CSS and HTML for website customization and maintenance.
-
Experience with WooCommerce and eCommerce website setup and management.
-
Familiarity with Cornerstone Page Builder (preferred; training can be provided).
-
Strong communication skills and the ability to work collaboratively in a team environment.
-
HAVE
-
Ticket completion rate, average ticket resolution time, team communication responsiveness