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Trainer (Hospitality)

International Facilities Services (IFS)
Ghanzi, Botswana Posted Sep 3, 2026
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About this role

Trainer (Hospitality)

International Facilities Services

Ghanzi, Botswana

Contract

Posted 03 September 2026

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Job Details

Division Botswana

Minimum experience Mid-Senior

Company primary industry Hospitality

Job functional area Operations

Job Description

About the job

The Trainer will be responsible for overseeing the Training of allocated Botswana sites in a Hospitality environment. The role involves training and coaching in ensuring that the Standard Operating Procedures are maintained.

Duties And Responsibilities

  • Conduct training sessions across all Hospitality departments as per our Standard Operating Procedures
  • Support, mentor, and upskill trainees and new employees
  • Promote efficiency and improve skills of employees
  • Keep attendance and training records and registers
  • Monitor employee performance and response to training
  • Conduct performance evaluations and identify areas of improvement
  • Provide daily updates on training areas done daily on sites
  • Assist the Training Department with Adhoc Training tasks and projects within IFS
  • Doing presentations to the target audience for all IFS Academy Training Modules and SOP’s

Requirements

  • Minimum 5 years experience as a Hospitality Trainer/Facilitator
  • Minimum Bachelor's degree in Hospitality Management
  • Certificate as Trainer/Facilitator
  • Good verbal and written communication skills
  • Organisational and time management skills
  • Attention to detail
  • Be prepared to go the extra mile
  • Must be computer literate and must be able to write professional reports from time to time

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