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Supplier Quality Engineer – Mechanics

Sonova
Hybrid

About this role

About the Role The Supplier Quality Engineer – Mechanics supports the Supplier Quality Management (SQM) team in supplier quality improvement and harmonization efforts, applying quality tools and problem-solving methodologies to coordinate the resolution of supplier quality issues and escalations. The role ensures robust supplier performance controls, containment actions, and root-cause investigations to improve supply chain stability and regulatory compliance. What You'll Do

  • Support supplier quality assurance and control activities, monitoring performance indicators to ensure compliance with quality requirements and international regulations.
  • Act as the central point of contact for supplier quality concerns, processing nonconformities and leading the resolution of supplier quality issues and escalations.
  • Ensure the implementation of SQM requirements, including containment actions, root-cause investigations, and preventive measures (CAPA).
  • Evaluate supplier performance and capability, developing measures to ensure a high level of supply chain stability.
  • Enforce quality requirements with suppliers and organize quality meetings and escalations when necessary.
  • Process 8D/SCAR reports, coordinate corrective and preventive actions (CAPA), and support root-cause analyses in collaboration with specialist departments.
  • Support supplier audits and new supplier activities, including part and process qualification and validation.
  • Drive a homogeneous understanding of procedures, processes, and approaches within the global SQM group, driving process harmonization and standardization. What We're Looking For
  • Education: A graduate degree in engineering, science, quality, or another technical field, or 10+ years of work experience in supplier quality management.
  • Regulatory Knowledge: In-depth knowledge of ISO 13485 and ISO 9001. Knowledge of QSR 820, MDSAP, and MDR is a plus.
  • Experience: Minimum of 6 years of experience in a medical device manufacturing environment in a quality-related role, with practical experience in supplier quality management and contract manufacturing.
  • Technical Expertise: Profound knowledge of plastic injection molding, polymers, resins, lacquering, coating, and related production technologies for mechanical components.
  • Experience with 8D/SCAR methodologies, quality reports, improvement programs, and supplier audits is essential.
  • Personal Attributes: You are self-confident, well-organized, reliable, and pay close attention to detail. You possess good communication and presentation skills and are comfortable managing projects.
  • Language & IT: Fluent English skills (written and spoken) are mandatory. Vietnamese or German language skills are a plus. Advanced MS Office skills are required, and programming or AI tools knowledge is beneficial.
  • Travel: You are willing to travel (approx. 30% of the time), primarily within the APAC region. Nice to Have
  • Additional language skills (e.g., Vietnamese or German) beyond English.
  • Programming or AI tools knowledge is beneficial. Compensation & Benefits
  • Flexible hybrid working model with opportunities for training and personal development.
  • Growth opportunities with individual development plans.
  • Sonova is an equal opportunity employer and promotes an inclusive culture with equal treatment in employment opportunities.

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