Supplier Quality Engineer – Electronics

Job title: Supplier Quality Engineer – Electronics

About the Role The Supplier Quality Engineer – Electronics supports the SQM team in supplier quality improvement and harmonization activities. You will apply quality tools and problem-solving methodologies to resolve supplier quality issues and escalations, and ensure robust supplier performance controls and regulatory compliance across the supply base.

What You'll Do

• Support the SQM team in supplier quality improvement and harmonization activities, using quality tools and problem-solving methodologies to resolve supplier quality issues and escalations.
• Develop, maintain, and monitor supplier performance control requirements to increase the transparency of cost to poor quality and ensure compliance with applicable regulations.
• Support supplier quality assurance and control activities, monitoring performance indicators to ensure compliance with quality requirements and international regulations.
• Act as a point of contact for supplier quality concerns, collaborating with Sonova locations and suppliers globally.
• Process supplier nonconformities as part of supplier control activities and ensure the implementation of SQM requirements in terms of containment actions, root cause investigations, and preventative measures.
• Evaluate the performance and capability of our suppliers and services, developing and implementing measures to ensure a high level of supply chain stability.
• Enforce quality requirements with suppliers and organize quality meetings and escalations.
• Process 8D/SCAR reports and coordinate all related activities with the support of the respective specialist departments.
• Coordinate and follow-up on corrective and preventative actions and support in supplier audits and new supplier activities, including part and process qualification and validation.

What We're Looking For

• Education: A graduate degree in engineering, science, quality, or another technical field, or 8+ years of work experience in supplier quality management.
• Regulatory Knowledge: In-depth knowledge of ISO 13485 and ISO 9001. Knowledge of QSR 820, MDSAP, and MDR is a plus.
• Experience: Minimum of 6 years of experience in a medical device manufacturing environment in a quality-related role, with practical experience in supplier quality management and contract manufacturing.
• Technical Expertise: Profound knowledge of electronic commodities, including batteries, PCBs, chargers, and electro-mechanics, and related production technologies for electronic components. Experience with 8D/SCAR methodologies, quality reports, improvement programs, and supplier audits is essential.
• Personal Attributes: You are self-confident, well-organized, reliable, and pay close attention to detail. You are open and communicative and perform well in teams.
• Leadership: Familiarity with navigating changing environments, driving continuous process improvements, and setting priorities from a global harmonization perspective.
• Language & IT: Fluent English skills (written and spoken) are mandatory. Vietnamese or German language skills are a plus. Advanced MS Office skills are required, and programming or AI tools knowledge is beneficial.
• Travel: You are willing to travel (approx. 30% of the time), primarily within the APAC region.

Nice to Have

• Vietnamese or German language skills are a plus.
• Programming or AI tools knowledge is beneficial.

Compensation & Benefits

• Flexible hybrid working model.
• Wide range of training opportunities for both professional and personal development.
• Exceptional growth opportunities with individual development plans.
• Sonova is an equal opportunity employer with an inclusive culture.