About this role
Software Developer - CRM - Senior
This position is listed as Onsite ; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.
Responsibilities
- Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.
- Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec
General Skills
- Experience in programming and analysis; specialized CRM software package support at the specified experience level
- Ability to collaborate with IT Professionals throughout the Software Development Life Cycle
- Experience in structured methodologies for the development, design, implementation and maintenance of applications
- Experience in design, code, test, debug and document applications
- Experience in the use of object and/or third generation language development tools
- Experience in one or more programming languages Experience in application design, latest design patters, deployment and troubleshooting
- Experience with relational and hierarchical database technologies
- Experience in the use of information retrieval packages using query languages
- Experience with one or more communications protocols
- Experience in structured methodologies for the design, development, implementation and maintenance of applications
- Experience eliciting and documenting information from diverse business area stakeholders and subject matter experts
- Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
- A team player with a track record for meeting deadlines CRM Software Development Skills
- Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation
- Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools
- Experience with middleware and gateways
- Expertise in specific tools for CRM software development
Desirable Skills
- Knowledge and experience with programming Internet-ready applications
- Knowledge and experience in rapid application development (RAD) methodologies
- Knowledge and understanding of Information Management principles, concepts, policies and practices
- Experience with middleware and gateways
- Experience reviewing, analyzing, and modifying product installation scripts including encoding, testing, debugging
- Ability to provide post-implementation support and resolve any post-implementation technical issues
- Experience conducting design walkthrough sessions with project team
- Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
- Ability to provide user and system documentation as required
Additional Notes
This position is onsite; the resource is expected to work 7.25 billable hours per day. The description notes an INCORPORATED RATE RANGE and a T4 RATE RANGE for billing purposes.
Rate Information
- INCORPORATED RATE RANGE (7.25 billable hours per day): $77.24/hr - $92.69/hr Inc.
- T4 RATE RANGE (7.25 billable hours per day): $61.79/hr - $74.15/hr T4
About the Role
This role focuses on Siebel CRM-related development with a broad set of integration and customization requirements. While the core description emphasizes CRM software development, the posting includes must-have and nice-to-have experience areas related to Siebel, AEM, J2EE, EIM/EAI, and related components. Applicants should bring extensive CRM development experience and be prepared to work onsite at the OPS office location in Toronto.