Service Administrator
About this role
Job title: Service Administrator
As a Service Administrator, you’ll be an integral part of the Service Department. Serving as liaison with Customers, Field Service Engineers, Sales and Customer Technical Support you will manage all daily administration tasks for the Service Department and ensuring the quality performance of our equipment for the people who rely on it.
How You’ll Make an Impact
- You will updates records and ensures the quality of data in ServiceMax and ERP.
- Planning installations for customers with sales & customer technical support and planning preventative maintenance.
- Maintain records, renewal notices and all service mailings in line with business requirements for service contract renewal.
- Keep, maintain, and implement process controls for the management of service contracts, service billing, quotations, and reporting.
What You Bring
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