Senior Scrum Master

Senior Scrum Master

Location: Chicago, Illinois (Hybrid)

Role Overview

We are seeking a Senior Scrum Master to support new, high-visibility initiatives. This role involves working across internal business and technology teams, vendor partners, and other stakeholders to facilitate Agile ceremonies, organize team delivery, and remove impediments. The successful candidate will help guide teams through discovery, requirements gathering, and solution planning in a dynamic environment.

Key Responsibilities

• Facilitate Agile ceremonies, sprint activities, and team organization.

• Organize, coordinate, and track team delivery and execution.

• Remove blockers and impediments to ensure team progress.

• Coordinate work between internal teams and vendor resources.

• Help guide the team through discovery, requirements gathering, and solution planning.

• Support the establishment of Agile practices and team structure.

• Keep teams aligned and focused on outcomes.

• Required Qualifications

• Experience: 4–7 years of experience as a Scrum Master is preferred. Experience with digital products such as online banking, mobile banking, or similar customer-facing platforms is required. Candidates must have the ability to work in dynamic, evolving environments and navigate changing priorities.

• Skills: Strong stakeholder management, communication, and team facilitation skills are required. The role requires comfort navigating vendor and internal partnerships and the ability to balance Agile best practices with business needs.

• Preferred Qualifications

• A bachelor's degree.

• Certified ScrumMaster (CSM) certification.

• Experience with Scaled Agile Framework (SAFe).

• Experience in the financial services industry.

• Salesforce experience.

• Project or Program Management exposure.

• Work Environment

• This position supports large, cross-functional teams in a setting that is newly established and evolving. The role requires a self-starter who can work independently, build structure, and solve problems. You will work across internal business and technology teams, vendor teams, UX/UI resources, developers, and testers.

• Company overview

• Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

• Benefits

• Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA, a SupportLinc Employee Assistance Program with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our Welcome Packet as well, which an Everforth Apex team member can provide.

• Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

• UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.