Senior Platform Engineer

Senior Platform Engineer

Overview

About Business Unit:

The Automotive Practice at Epsilon is a rapidly growing team, driving growth for major players in the automotive industry - from Original Equipment Manufacturers (OEMs) to dealerships across North America. Part of a 1,600-member multinational team, the practice provides the automotive world’s largest service reminder platform, alongside agency services and digital media solutions. A leader in the automotive space, the team supports over 50% of auto dealerships in North America and maintains relationships with over 280 million customers. Home to innovation and ground breaking technology, our Auto team leads the game in developing outstanding software and solutions for hyper-personalized digital marketing.

Position Summary:

We are seeking a highly skilled Senior Salesforce Platform Engineer to lead the design, configuration, development, and integration of our Salesforce Sales Cloud platform. This role requires a unique blend of deep Salesforce administration expertise, hands-on software development skills, and enterprise integration experience.

The ideal candidate will serve as the technical owner of the Salesforce platform, partnering with business collaborators and technical teams to deliver scalable solutions, automate business processes, and integrate Salesforce with internal and external systems. This individual must be comfortable working across the full technology stack, including Salesforce configuration, Apex development, APIs, Python-based integrations, data management, and solution architecture.

Responsibilities

• Salesforce Platform Ownership

• Serve as the primary technical lead for Salesforce Sales Cloud.

• Design, configure, and maintain Salesforce objects, fields, page layouts, validation rules, security settings, permission sets, reports, and dashboards.

• Lead platform governance, release management, and standards.

• Ensure scalability, reliability, and long-term maintainability of the Salesforce environment.

• Application Development

• Develop custom Salesforce solutions using:

• Apex

• Lightning Web Components (LWC)

• SOQL/SOSL

• Visualforce (as needed)

• Design and implement complex business logic and automation.

• Optimize Salesforce performance and fix technical issues.

• Enterprise Integrations

• Design and develop integrations between Salesforce and enterprise platforms.

• Develop and maintain REST and SOAP API integrations.

• Build and support integrations with platforms such as:

• Workfront

• AEM

• Databricks

• ERP systems

• Marketing platforms

• Data warehouses

• Custom applications

• Evaluate and implement integration patterns including APIs, middleware, event-driven architecture, and ETL processes.

• Python & Automation Development

• Develop Python applications and services that interact with Salesforce and external systems.

• Build data synchronization, transformation, and automation processes.

• Create reusable integration frameworks and utilities.

• Support automation initiatives across sales, marketing, and operational systems.

• Data Management

• Maintain data integrity and governance standards.

• Design and support large-scale data migration efforts.

• Develop data quality monitoring and remediation processes.

• Support master data management initiatives.

• Architecture & Solution Design

• Translate business requirements into scalable technical solutions.

• Recommend platform improvements and modernization opportunities.

• Participate in multi-functional architecture discussions.

• Develop user documentation and solution designs.

• Collaboration & Leadership

• Partner with Sales Operations, Marketing, Analytics, Product, and IT teams.

• Mentor junior Salesforce administrators and developers.

• Establish development standards and guidelines.

• Lead technical design and code review sessions.

Qualifications

Required Qualifications:

• Salesforce Expertise

• 7+ years of Salesforce platform experience.

• 5+ years of Salesforce Sales Cloud experience.

• Advanced Salesforce administration experience.

• Experience designing complex Salesforce solutions.

• Good understanding of:

• Security model

• Sharing rules

• Profiles and Permission Sets

• Flows

• Data modeling

• Reports and dashboards

• Development Experience

• Strong Apex development experience.

• Lightning Web Components (LWC).

• Experience with Salesforce APIs.

• Strong SQL skills.

• Git source control experience.

• Integration Experience

• Extensive REST API experience.

• Experience developing integrations between Salesforce and external applications.

• Knowledge of integration patterns and architecture.

• Experience working with middleware and cloud platforms.

• Programming Skills

• Strong Python development experience.

• Experience building automated integrations and data workflows.

• Familiarity with:

• JSON

• XML

• OAuth

• Web Services

• Data transformation frameworks

• Cloud & Enterprise Technologies

Experience with one or more:

• Azure
• AWS
• Databricks
• Workfront
• Adobe

Experience

• Manager (AEM)
• Marketing Automation Platforms
• Enterprise Data Warehouses

Preferred Qualifications:

• Certifications
• Salesforce Administrator
• Salesforce Advanced Administrator
• Salesforce Platform Developer I
• Salesforce Platform Developer II
• Salesforce Sales Cloud Consultant
• Salesforce Application Architect
• Salesforce System Architect

Additional Skills:

• CI/CD pipelines
• DevOps practices
• Containerization technologies
• Event-driven architectures
• Data engineering concepts
• AI and automation technologies

Success Profile:

The ideal candidate is:

• A Salesforce expert who can both administer and develop.
• Comfortable writing Apex one