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Senior Operations Manager

Menasha Corporation
Hybrid (ORBIS Remote Illinois; ORBIS Remote Michigan; ORBIS Remote Ohio) Posted Sep 25, 2026
Hybrid

About this role

Senior Operations Manager

ORBIS

The Senior Operations Manager is responsible for safety, leadership, and profitable operation of all allocated RPM (Reusable Packaging Management) Service Centers, as well as scoping, solutioning, costing, and implementation of new opportunities. The Senior Operations Manager is expected to build and develop a team of Service Center Managers that foster a positive team culture, ensure a safe work environment, meet customer and production expectations, and drive a continuous improvement mentality with all team members.

  • Build, maintain, and develop a team of Service Center Managers that strive for excellence
  • Provide leadership across RPM by demonstrating ORBIS values and culture
  • Seamless day to day execution of operations throughout allocated Service Centers
  • Daily review of production metrics and KPI’s (production, labor hours/expense, parts per hour)
  • Monthly review of financial statements and expenses (labor/overtime, forklifts, equipment/facility repairs)
  • Evaluate and adjust operations as necessary to achieve customer expectations, production, and financial goals
  • Drive accountability to standard operating procedures throughout allocated Service Centers
  • Ensure best practice sharing throughout RPM by collaborating with other Senior Operations Managers, Regional Managers, and the Safety, Quality, and Human Resources teams
  • Perform site visits and audits of Service Centers to ensure safety, production, and quality requirements
  • Establish and maintain engaged and professional relationships with all allocated Customers
  • Develop with the team of Service Center Managers, a continuous improvement plan focusing on operational excellence, employee relations, and financial strategies
  • Review, evaluate and provide corrective action for direct reports on a predetermined and proactive basis
  • Motivate, train, and develop team members as part of succession planning and for future growth/opportunities
  • Consistently ensure adherence and accountability of ORBIS policies
  • Be a SME (subject matter expert) of RPM operations for Commercial (Sales & Marketing) for new opportunities
  • Working with Commercial, scope new opportunities through customer site visits and review of RFPs
  • Working with Customers, Commercial, Engineering, and vendors, solution out new opportunities including building, labor, equipment, and automation
  • Working with Finance and Commercial, cost model out new opportunities
  • When new opportunities are secured, plan, resource, and project manage the program’s implementation through to successful and profitable start up
  • Other duties as assigned

Performance Measures and Outcomes

  • Must pass company training programs to perform daily tasks.
  • Must meet or exceed budget requirements.
  • Must meet or exceed safety and quality requirements.

Education/Certification

Level Required

High School Diploma/GED

Must maintain Company approved Fork Lift Operator's Licenses.

Company Certification

This may include one or more different types of fork lifts.

Level Desired

Bachelor’s Degree

Work Experience

Required

  • Minimum of 8 years direct oversight and management experience in a manufacturing or distribution environment with a proved track record of success and stability.

Desired

  • Basic level of mechanical skills
  • Experience overseeing multiple remote locations

Additional Knowledge, Skills, and Abilities

  • Must be able to read/comprehend written and oral instructions in English; read and comprehend safety rules, operating and maintenance instructions, procedure manuals and product recipes/material identifications.
  • Preferred core understanding and/or experience in supply chain related activities (i.e. transportation, reverse logistics, cleaning and sanitation, asset tracking).
  • Proven understanding of safety and OSHA compliant processes.
  • Superior leadership skills with proven ability to effectively manage and develop a diverse team of people, and facilitate effective cross-business synergies. (Bi-Lingual a plus)
  • Intermediate financial knowledge sufficient to understand/build/manage financial budgets and statements.
  • Trained and proficient utilizing LEAN Manufacturing practices and at least 3 years of LEAN, 5S and process improvement experience.

Travel Requirements

  • 75% travel required to support the locations assigned within their region.
  • Valid driver’s license required/Motor Vehicle Report Required

ORBIS

Dos empresas, una visión.

Menasha Corporation abarca dos empresas de soluciones de embalaje y de la cadena de suministro que están a la vanguardia en el camino hacia un futuro sostenible. Fundada en 1849 y con su sede central en Neenah (Wisconsin), la empresa emplea a más de 7500 personas en 112 centros de Norteamérica y Europa.

Nuestras empresas son fabricantes líderes de envases de cartón corrugado y plástico, y proveedores de soluciones para la cadena de suministro. Menasha Packaging Company es el mayor proveedor independiente de soluciones de servicios de embalaje y para la cadena de suministro en Norteamérica. Diseñamos, imprimimos y creamos soluciones gráficas de embalaje, exhibición y promoción para más de 1800 marcas, tanto físicas como en línea.

Nuestro negocio de ORBIS sostiene la creencia de que existe una mejor forma de optimizar las cadenas de suministro actuales, con productos y servicios de embalaje reutilizables. Los contenedores, los palés, el material de estiba, los sistemas a granel y las estanterías metálicas reutilizables mejoran el flujo del producto en toda la cadena de suministro, lo que reduce costos, aumenta la rentabilidad y fomenta la sostenibilidad.

Reconocidas marcas de todo el mundo usan nuestros productos y servicios en los rubros de alimentos, bebidas, salud y belleza, medicamentos de venta libre, industria, automóviles y electrónica.

Únase a nosotros para crecer profesionalmente en un ambiente repleto de entusiasmo, reconocimiento y oportunidades de crecimiento.

Las posibilidades son infinitas. ¡Usted tiene el poder!

Menasha Corporation y sus subsidiarias y afiliadas respetan el principio de igualdad de oportunidades. Todos los solicitantes que cumplan los requisitos tendrán las mismas oportunidades de empleo sin importar raza, color, religión, sexo, orientación sexual, identidad de género, origen nacional, edad, situación de veterano protegido, discapacidad o información genética.

About Us

Two companies, one vision.

Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.

Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.

Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability.

Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.

Come build an

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