Senior Operations Controller
About this role
Senior Operations Controller
Job Description
Job Title
FREIGHT FORWARDING OPERATIONS Senior Operations Controller
Contract Type
PERMANENT
Job Location
Africa, Namibia, WALVIS BAY
Working Hours
Full time
Mission Description
Job Purpose The Senior Operations Controller oversees operational performance, service delivery and control across assigned activities within AGL Namibia, including Corridor operations, Inbound/Outbound Customs Clearance, and Inbound/Outbound Releasing. The role ensures efficient execution against customer and business requirements, manages key account performance, resolves operational and commercial exceptions, and supports accurate costing, billing and customer satisfaction. The position also provides guidance to operational teams, including Supervisors, and delivers reliable operational reporting to support management decision-making.
Job Functions
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