About this role
About the Role This is a Senior role for a Business Process Consultant specializing in EDI Operations, tasked with managing critical operational functions within our banking organization. The successful candidate will drive strategic process analysis, system optimization, and cross-functional coordination to ensure operational efficiency and regulatory compliance across all EDI operations. What You'll Do
- Conduct comprehensive analysis and optimization of EDI operations and business processes to enhance efficiency, reduce costs, and improve service delivery.
- Design, implement, and oversee improvements to EDI workflows in compliance with industry standards and regulatory requirements.
- Collaborate with IT, operations, and business units to identify process gaps and develop comprehensive solutions.
- Manage EDI system configurations, data mapping, and integration protocols for seamless data exchange.
- Develop and maintain detailed process documentation, SOPs, and technical specifications.
- Monitor EDI performance metrics, generate analytical reports, and present actionable insights to senior stakeholders.
- Lead process improvement initiatives using best practices and methodologies; mentor junior team members.
- Ensure data security, compliance, and quality standards across all EDI operations.
- Establish and manage EDI connections with external partners; conduct requirements analysis and testing; handle incidents escalated by ContiTech locations; coordinate with external AMS providers and IT.
- Administer change and incident management processes within BMC systems; manage SPEEDI/JUNIQ add-ons; provide second-level support for EDI Local Key Users. What We're Looking For
- Minimum 3 years of professional experience in EDI operations, business process consulting, or equivalent domain expertise.
- Advanced proficiency in EDI standards and protocols (X12, EDIFACT, or equivalent).
- Minimum 3 years of hands-on SAP EDI implementation and administration.
- Strong analytical and problem-solving abilities; ability to translate complex challenges into actionable solutions.
- Expertise in process mapping, workflow optimization, and business process reengineering.
- Excellent communication and stakeholder management skills across organizational levels.
- University degree in a technical or economical discipline; advanced English and MS Office 365.
- Willingness to travel up to 30%. Nice to Have
- Experience with SAP EDI modules during SAP Rollout Projects.
- Familiarity with BMC incident management; experience with EDI testing and change management.
- Knowledge of SPEEDI/JUNIQ add-ons and ERP data interpretation routines. Compensation & Benefits
- Hybrid work setup; HMO upon hire.
- Learning opportunities and values-based culture; focus on work-life balance.