Senior AI Product Manager - Product & Experience

Senior AI Product Manager - Product & Experience Location: London (Hybrid) | Practice Area: Product & Experience | Type: Permanent

Shape meaningful products that improve customer outcomes across financial services and energy.

The Role

As a Senior Product Manager within Capco’s Product & Experience practice, you will define, build, and scale AI-enabled products and experiences. You will translate emerging AI capabilities into real-world value, working closely with clients and cross-functional teams to deliver products that are commercially impactful, user-centric, and production-ready within complex, regulated environments.

You will also operate as an AI-enabled Product Manager, leveraging modern AI tooling to accelerate discovery, decision-making, and delivery.

What You’ll Do

• Lead product engagements across clients and Capco teams, embedding AI into both product strategy and delivery workflows

• Define and deliver AI-native product strategies, including value propositions, roadmaps, and commercialisation models

• Own products end-to-end, from discovery through delivery and iteration, incorporating rapid experimentation, prototyping, and AI-assisted development

• Identify, shape, and prioritise AI/GenAI/agentic/ML use cases, translating them into scalable product features and measurable business outcomes

• Partner closely with data science and engineering teams to bring ML models and AI systems into production, balancing performance, risk, and cost

• Champion responsible AI by embedding governance, explainability, and regulatory considerations into product design and lifecycle

• Mentor and lead multidisciplinary teams, fostering a culture of experimentation, learning, and AI & data fluency

What We’re Looking For

• Experience in developing and delivering digital products/portfolios across B2B, B2C, or B2B2C contexts within financial services

• Deep knowledge in one or more of the following: retail banking, commercial banking, wealth management, asset management (across advisory, discretionary, or execution-only models), capital markets, investment banking, insurance, or energy.

• Proven experience building or scaling AI, data, or platform-enabled products, including exposure to GenAI or LLM-based applications

• Demonstrated ability to define and deliver AI-driven use cases that create measurable impact (revenue, efficiency, engagement)

• Strong leadership skills, including working with multidisciplinary teams and senior stakeholders

• Track record in driving commercial impact, with experience in user adoption, value creation, and sustainable growth

• Experience working with data-led or platform products

• Understanding of AI, GenAI, or agentic AI concepts and their product applications

Bonus Points For

• Consulting experience within highly regulated industries

• Experience with agentic AI systems, copilots, or workflow automation products

• Familiarity with AI governance, model risk management, and regulatory expectations (e.g. in financial services)

Why Join Capco

• Deliver high-impact product and experience solutions for leading financial services and energy organisations

• Work in a collaborative, flat, and entrepreneurial consulting culture

• Access continuous learning, training, and industry certifications

• Be part of a practice shaping the future of digital products and services

• Grow your career in a global consultancy that values inclusion and individuality

Benefits

• Core

Benefits

• Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover.

• Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in-house first aiders.

• Family-Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement.

• Family Care: 8 complimentary backup care sessions for emergency childcare or elder care.

• Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs.

• Continuous Learning: Minimum 40 Hours of Training Annually: Take your pick—workshops, certifications, e-learning—your growth, your way. Business Coach assigned from Day One to help accelerate your development.

• Healthcare Access: Convenient online GP services.

• Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance.

• Inclusion at Capco

• We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

LI-DNI