About this role
Sales Executive
SOFITEL THALASSA ALGER, Algiers, Algeria
Sales Executive is tasked with developing the establishment's turnover through prospecting, loyalty, and commercial follow-up of a client portfolio. He/She actively contributes to achieving the hotel's commercial objectives by promoting products and services to companies, agencies, institutions and other targeted market segments.
Main Missions:
- Prospect new clients to develop the hotel’s commercial portfolio.
- Ensure follow-up and loyalty of existing clients.
- Conduct regular sales visits to companies, travel agencies, administrations and partners.
- Identify business opportunities and negotiate commercial terms according to the establishment’s strategy.
- Prepare commercial offers, contracts and rate proposals.
- Manage client requests from inquiry to service confirmation.
- Actively contribute to achieving revenue and production goals set by the commercial management.
- Update client databases and provide regular commercial reporting.
- Participate in trade shows, workshops, professional events and hotel promotions.
- Collaborate closely with operational departments to ensure client satisfaction.
- Monitor competition and analyze market trends.
- Promote all hotel services: accommodation, dining, banquets, events and other ancillary services.
- Ensure compliance with standards and brand image of the establishment.
Qualifications
- Higher education in Commerce, Marketing, Hospitality or equivalent.
- Prior experience in a commercial role, ideally in luxury hospitality.
- Excellent communication, negotiation and client relationship skills.
- Service mindset, relational ease and strong presentation.
- Ability to work under pressure and achieve sales targets.
- Proficiency in IT tools and office software.
- Good organizational and priority management skills.
- Team spirit, autonomy and proactivity.
- Proficiency in French and English mandatory; any other language is a plus.