About this role
Restaurant and Banquet Operations Manager
Job Posting
- How does your workday look like...
- You are responsible for the successful operational management of the restaurant and banquet department – including achieving budget targets and ensuring smooth, high-quality service operations.
- You motivate your team and see coaching, developing, and challenging your service crew as second nature. You organize trainings, team meetings, and power briefings.
- As a passionate host, you make sure our guests enjoy a true “WOW experience” and actively work alongside the team in both the restaurant and banquet areas.
- You take care of administrative tasks such as staff scheduling, creating manuals and checklists, reservation management, and more.
- You support your team with an infectious smile when all guests seem to order at the same time – and you stay cool and in control even when plans change spontaneously.
Qualifications
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Your personality counts more than your CV …
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You have gained initial leadership experience in a similar role and ideally worked in this position within the hospitality industry.
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You enjoy working with career changers and apprentices and develop your team into true service talents. A professional recruiting process is important to you – you carefully select your service crew and ensure a well-structured onboarding.
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You inspire your team just as much as our guests. You are confident in service organization and skilled in creating efficient duty rosters.
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You enjoy taking responsibility, work independently, and actively contribute ideas to further develop the restaurant, optimize processes, and support marketing and sales initiatives.
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You stand for the high quality of our products, have a genuine passion for great food and drinks, and love Italian cuisine.
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You are hands-on – and you openly admit when you’ve made a mistake.
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You bring not only your skills, but also your character.
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Additional Information
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What’s in it for you…
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Discover our 25hours Hotels and enjoy up to 10 free nights per year as an employee
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Benefit from generous discounts at Ennismore’s bars, restaurants, and hotels worldwide
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Public transport allowance – including an annual pass or Klimaticket, so you can get to work comfortably and sustainably.
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Training and personal development – we are passionate about development and offer a variety of workshops and trainings to help you expand your skills and explore new perspectives.
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Take advantage of amazing deals from our numerous partner companies.
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Balance work with your personal life – we’re open to part-time positions, mini-jobs, and other flexible arrangements.
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Join our vibrant staff parties and enjoy so much more!
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Would you like to join our 25hours Tribe?
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The gross monthly salary is € 3.500,- with market-competitive overpayment based on qualifications and experience.
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We look forward to meeting you!
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Selina Huter
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People & Culture Manager