Project Manager

Project Manager

We are looking for an experienced Project Manager with a strong delivery mindset and a passion for AI-driven transformation projects to coordinate conversational AI initiatives across multiple teams and business units in an international environment.

This is a full-time hybrid opportunity for specialists based in Germany, with regular on-site presence in Koblenz. You will play a key role in driving pilot rollouts, coordinating stakeholders, and ensuring measurable business impact across customer-focused AI initiatives.

At Sigma Software, we value ownership, collaboration, and transparent execution. You’ll have the opportunity to work on innovative AI initiatives alongside experienced professionals in a dynamic and supportive international environment.

Requirements

• 5+ years of commercial experience in Project Management within technology, digital transformation, or AI-related projects

• Proven experience managing complex cross-functional projects

• Strong project delivery and coordination skills

• Experience with planning, task management, risk management, and dependency tracking

• Experience coordinating pilot rollouts and stakeholder alignment

• Ability to track project progress, KPIs, and business impact

• Experience working with business and technical stakeholders in multinational environments

• Good understanding of Agile project management approaches and tools

• Familiarity with conversational AI solutions, chatbots, voicebots, AI agents, or similar technologies

• Strong communication and workshop facilitation skills

• Ability to work independently and take ownership of delivery

• Advanced English level

• Based in Germany with availability for regular on-site presence in Koblenz

• WILL BE A PLUS

• Experience with AI implementation projects within Customer Operations or Customer Service

• Experience with chatbot, voicebot, or AI agent rollouts

• Experience managing pilots across several business units or locations

• Experience working in consulting or contractor environments

• Intermediate German level or higher

• Personal Profile

• Strong ownership and accountability mindset

• Excellent organizational and coordination skills

• Ability to align multiple stakeholders around priorities and timelines

• Structured and transparent approach to project execution

• Comfortable working in fast-moving environments

• Strong problem-solving and dependency management skills

• Ability to balance hands-on coordination with senior stakeholder communication

Responsibilities

• Lead end-to-end delivery of conversational AI and digital transformation projects
• Coordinate cross-functional teams across business and technical domains
• Manage project timelines, milestones, risks, and dependencies
• Coordinate pilot rollouts across multiple business units and locations
• Facilitate communication between central and local stakeholders
• Monitor project progress, delivery KPIs, and business impact
• Organize workshops, planning sessions, and stakeholder meetings
• Ensure transparent reporting and proactive issue resolution
• Support Agile delivery processes and maintain execution focus
• Drive project delivery with strong ownership and accountability