Professional Services Engineer
About this role
Professional Services Engineer - AO Kaspersky Lab (Colombia)
Role Summary
A technical expert delivering onsite/remote professional services for enterprise clients, specializing in Kaspersky product deployment, configuration, and optimization. Acts as both a technical consultant and primary customer liaison during engagements.
What You Will Be Doing:
- Perform deployments, configurations, upgrades and migrations of endpoint and non-endpoint security solutions on premise, cloud and hybrid environments;
- Document all aspects of the service engagement, including technical notes, time spent on projects and the status of the project via company systems.
- Analyze customer business requirements to create recommendations for hardware specifications as well as software settings in regards to Kaspersky applications.
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