About this role
Job title: Platform Operations Expert
About the Role The Platform Operations Expert defines the gold standard for platform reliability in an agent-forward world. You own the technical roadmap for platform automation and enable customers to deploy autonomous reasoning agents with total confidence. You are the North Star for operational excellence, proving that a robust, AI-optimized platform underpins digital transformation.
What You'll Do
- Lead the technical strategy for global, multi-environment OutSystems setups.
- Define the security and data residency protocols for AI agents operating within the OutSystems platform.
- Lead the transition from manual platform maintenance to Autonomous Platform Engineering, utilizing AI to predict and prevent system failures.
- Design the Platform Workbench, leveraging Agentic Workflows to automate 60%+ of routine administrative tasks (upgrades, patching, scaling).
- Influence the OutSystems Product Management team by providing field-tested requirements for AI infrastructure.
What We're Looking For
- Soft Skills: Strategic influence and innovative mindset; highly inquisitive regarding the future of AIOps.
- Technical Skills: 8-10 years in IT Operations; Mastery of AIOps frameworks, private LLM hosting, and secure AI gateway management.
- Education/Experience: 8+ years in platform-level technical leadership.
- Certifications: OutSystems Expert; Advanced Security/Cloud Architecture credentials.
Compensation & Benefits
- Salary range: USD 131,750 - 160,425 annually. Salary determination is based on industry standards, company performance, and market conditions; we offer competitive compensation packages to attract and retain top talent.
- Benefits: Not explicitly listed in the posting.