Manager, Acute Care Distribution Relations

Job title: Manager, Acute Care Distribution Relations

About the Role The Manager, Acute Care Distribution Relations will drive account growth and deepen strategic partnerships with key Acute Care Distributor customers. This role requires an experienced professional who can develop relationships with distribution partners, identify product opportunities, and coordinate cross-functional efforts to maximize account potential in support of corporate goals. The position also supports customer acquisition and retention initiatives across internal teams.

What You'll Do

• Develop and maintain strategic relationships with key stakeholders in assigned Acute Care Distribution accounts.
• Map customer decision-making structures and tailor relationship-building efforts accordingly.
• Proactively evolve contracts and relationships to fit changing market conditions.
• Conduct regular needs assessments, communicate with decision-makers, measure satisfaction, and implement improvement strategies.
• Provide comprehensive support on issues including e-business, pricing, and contract terms.
• Support Accounts Payable/Receivable and Finance teams to resolve account-related issues and disputes.
• Maintain responsibility for contract compliance, leading compliance calls, managing pricing, and ensuring adherence to contract terms.
• Collaborate with the commercial sales team to increase product penetration within current accounts.
• Develop and execute strategies to capture market share, including progress updates with the Sr. Director of Corporate Accounts.
• Lead Business Development reviews to align on strategy and assess growth opportunities.
• Provide data-driven forecasting and account potential assessments using internal and external resources.
• Drive the business review process for key Acute Care Distribution accounts, delivering quarterly or customized reports.
• Perform other duties as directed by leadership.

What We're Looking For

• Bachelor's degree required.
• Minimum 5 years of leadership experience in the healthcare industry.
• Proven cross-functional experience (sales, marketing, finance) with demonstrated ability to leverage competitive intelligence.
• Strong background in marketing, sales, project management, or strategic planning.
• Proficiency in advanced selling techniques, including strategic, team, and consultative selling.
• Familiarity with CRM software (Salesforce.com preferred).
• Strong presentation, negotiation, and sales closure skills.
• Excellent analytical, problem-solving, and project management abilities.
• Business acumen with a grasp of financial concepts.
• Proficiency in MS Office Suite (Outlook, Excel, Word, PowerPoint).
• Self-motivated with a strong work ethic and ability to work independently.
• Willingness to travel 3-4 times per year (as needed).

Nice to Have

• Healthcare distribution or acute care distributor account experience.
• Prior experience managing multi-stakeholder accounts and complex contracts.

Compensation & Benefits

• Salary: $110,000 - $130,000 USD per year plus 10% annual incentive pay (AIP).
• Benefits include:
• Comprehensive Healthcare Plan (medical, dental, vision) started on day one for full-time teammates.
• Educational Assistance for eligible teammates enrolled in approved programs.
• Employer-Paid Life Insurance and Disability.
• Voluntary Supplemental Programs (supplemental life, hospitalization, critical illness, etc.).
• Adoption assistance, fertility benefits (in medical plan), and parental leave.
• Health Savings Account (HSA) and 401(k) programs.
• Paid Holidays, Vacation, Personal days, and additional leave.
• Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs at no cost.