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Key Lead (Supervisore del piano vendita, part-time)

Abercrombie & Fitch Co
Rozzano, Italy
On-site

About this role

Job title: Key Lead (Supervisore del piano vendita, part-time)

About the Role The Key Lead acts as Floor Supervisor to ensure a quality in-store experience for customers and leads store operations with guidance to Brand Reps and Stock Associates. As part of the store leadership team, this role drives on-floor performance through customer experience and daily sales goals.

What You'll Do

  • Perform Opening and Closing Routines.
  • Operate Register/Point of Sale systems.
  • Fulfill OMNI Channel Orders.
  • Demonstrate Product Knowledge and Brand Awareness while driving sales.
  • Build and maintain Visual Displays.
  • Analyze reporting to inform decision making.
  • Protect Store Assets & perform Inventory Control.
  • Represent the Brand and exemplify Company Culture and Values.

What We're Looking For

  • Education: High School Diploma/G.E.D. equivalent preferred.
  • Retail Experience: At least 1 year of retail experience preferred.
  • Supervisor/Managerial Experience: No supervisory/management experience required.
  • CEFR B2 Fluency in English & Italian, required.
  • Maintain a strong customer focus and demonstrate exceptional interpersonal skills.
  • Possess strong communication skills and knowledge of current fashion trends.
  • Energetic, outgoing, and assertive; take initiative and show confidence.
  • Master adaptability and flexibility; balance multiple tasks while being detail-oriented.
  • Engage in applied learning and proactive thinking; exhibit a strong work ethic.

Compensation & Benefits

  • Full-time starting rate: €29,691 per year (the full-time recruiting pay range is €29,691 – €29,691 per year). Full-time equivalent hours: 40 per week.
  • Benefits: Quarterly Incentive Bonus Program; Merchandise Discount; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development; Meal Tickets (after 90 days).
  • Note: Work visa formalities may apply; offers may be contingent on visa requirements.

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