Key Lead (Supervisore del piano vendita, part-time)

Job title: Key Lead (Supervisore del piano vendita, part-time)

About the Role The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They achieve this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates, ensuring store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.
• Work Schedule Requirements: Availability Schedule will vary weekly but should expect to work at least 20 hours per week; required availability on Saturdays and Sundays as well as certain holidays. In peak timeframes, hours will increase to support the needs of the business.

What We're Looking For

• Education: High School Diploma/ G.E.D. equivalent preferred.
• Retail Experience: At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience: No supervisory/ management experience is required.
• CEFR B2 Fluency in English & Italian, required.
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

Compensation & Benefits

• Salary: The full-time starting rate for this position is €29,691 per year (i.e., the full-time recruiting pay range for this position is €29,691 – €29,691 annually). Hours for full-time are 40 per week; this role is part-time and final pay will align with hours worked.
• Perks & Benefits: Quarterly Incentive Bonus Program; Merchandise Discount; Opportunities for Career Advancement; Opportunity to Become a Brand Affiliate; Training and Development; Meal Tickets (after 90 days).
• Other: Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities.