About this role
Job title: Key Lead, Barcelona
About the Role The Key Lead acts as a Floor Supervisor in Abercrombie & Fitch Co stores in Barcelona, guiding Brand Reps and Stock Associates to ensure a quality in-store experience. As part of the store leadership team, you’ll drive on‑the‑floor performance and customer experience to achieve daily sales.
What You'll Do
- Perform Opening and Closing Routines.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Demonstrate Product Knowledge and Brand Awareness while driving sales.
- Build and maintain Visual Displays.
- Analyze reporting to inform decision making.
- Protect Store Assets & perform Inventory Control.
- Represent the Brand and exemplify Company Culture and Values.
What We're Looking For
- Education: High School Diploma/G.E.D. equivalent preferred.
- Retail Experience: At least 1 year of retail experience preferred.
- Supervisor/ Managerial Experience: No supervisory/ management experience required.
- CEFR B2 Fluency in English & Spanish required.
- Maintain a strong customer focus.
- Demonstrate exceptional interpersonal skills.
- Possess strong communication skills.
- Show knowledge of current fashion trends.
- Be energetic, outgoing, and assertive.
- Take initiative and show confidence.
- Master adaptability and flexibility.
- Balance multiple tasks while being detail-oriented.
- Engage in applied learning and proactive thinking.
- Exhibit a strong work ethic.
- Availability to work at least 20-25 hours per week, including Saturdays, Sundays, and certain holidays; hours may increase during peak times.
Compensation & Benefits
- Quarterly Sales Incentive Bonus
- Merchandise Discount
- Opportunities for Career Advancement
- Opportunity to Become a Brand Affiliate
- Training and Development
- A Global Team of People Who'll Celebrate you for Being YOU