Investor Services Manager
About this role
Investor Services Manager
Investor Services Managers are responsible for the ongoing management of the Investor Services process within the guidelines and procedures provided by HedgeServ and under the supervision and guidance of a Director and Managing Director. Every Investor Services Manager will receive the requisite Induction Training in addition to both compulsory training (AML/KYC) and optional training. Additional client-specific training is provided by the Director and Managing Director.
Key Responsibilities
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Address investor transaction enquiries escalated by Supervisor or Administrator.
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Ensure all aged items on TA bank reconciliations are addressed in a timely manner.
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Address complex AML/KYC documentation issues in conjunction with Compliance department and MLRO where required.
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Review Investor Transactions.
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Review of Redemption Payment Schedules.
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