Head of Delivery, Americas

Head of Delivery, Americas

New York

Full time

Posted 2 Days Ago

End Date: January 4, 2027 (30+ days left to apply)

Job requisition id R-212830

WHAT MAKES US, US

Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!

At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.

If you like what we're saying, keep reading!

WHY THIS ROLE IS IMPORTANT TO US

The Head of Delivery – Americas is accountable for the successful execution of all client programmes in the region, ensuring they run smoothly, on time, and meet agreed standards. This is a hands-on leadership role with a strong focus on execution and operational excellence.

You will be the visible guardian of SimCorp's delivery credibility in the Americas. Your focus on execution, operational excellence, and restoring confidence in challenging programmes will ensure clients achieve their objectives and trust that we can consistently deliver high-quality outcomes.

WHAT YOU WILL BE RESPONSIBLE FOR

Client Delivery and Relationship Management

• Take full accountability for the delivery of client programmes across the Americas region, from onboarding to live operations
• Serve as the single point of accountability for clients during escalations, ensuring clear and timely communication
• Build and maintain strong, trust-based relationships with client stakeholders, including senior executives, ensuring alignment and confidence in delivery outcomes

Execution and Operational Excellence

• Drive rigorous, consistent execution across all programmes, ensuring timelines, budgets, and quality standards are met
• Apply standardised processes, global best practices, and continuous improvement initiatives to maximise efficiency and outcomes
• Proactively manage risk, dependencies, and escalations, providing clear updates to leadership

Team Leadership and Collaboration

• Lead, mentor, and develop delivery managers and programme leads in the Americas, fostering a high-performance, client-focused culture
• Collaborate closely with global delivery teams, product teams, and business operations to ensure seamless regional and global client experiences
• Promote knowledge sharing and operational alignment across teams to leverage global learnings and maintain consistent standards

Strategic Contribution

• Provide insights and feedback from the region to inform global delivery strategies and platform improvements
• Partner with sales and account teams to shape proposals, offering practical guidance that strengthens delivery confidence
• Translate client requirements into actionable delivery plans aligned with SimCorp standards and long-term objectives

WHAT WE VALUE

As our preferred candidate, you have:

• Proven track record in leading complex, multi-stakeholder programmes in SaaS or cloud environments, ideally within FinTech or investment management
• Deep expertise in programme/project management methodologies (Agile, Waterfall, Hybrid)
• Exceptional stakeholder management and influencing skills, including engagement with senior executives
• Demonstrated ability to manage risk, dependencies, escalations, and underperforming projects
• Strong focus on execution, operational excellence, and client outcomes
• Excellent communication, reporting, and leadership skills in fast-paced, client-facing environments
• Experience driving standardisation, process improvement, and adoption of best practices across multiple projects or regions
• Based in New York City, with the ability to work on-site three days a week
• Ability to travel to client sites as needed

BENEFITS

• Attractive salary and bonus scheme are essential for any work agreement. However, at SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model – working from SimCorp's office three days a week. And opportunities for professional development: there is never only one route – we offer a personal approach to professional development to support the direction you want to take. Visit our career pages to learn more about working at SimCorp.

• LI-Hybrid

• For New York City only: The salary range for this position is $232,000 - $348,000 USD. Additionally, employees are eligible for an annual discretionary bonus, and benefits including health care, leave, and retirement plans. Your total compensation may vary based on role, location, department and individual performance.

• SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 4,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world's top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

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• About Us

• SimCorp is a provider of industry-leading integrated investment management solutions for the global buy side. Founded in 1971, with more than 3,000 employees across five continents, SimCorp is a truly global technology leader that empowers more than half of the world’s top 100 financial companies through its integrated platform, services, and partner ecosystem. SimCorp is a subsidiary of Deutsche Börse Group. As of 2024, SimCorp includes Axioma, the leading provider of risk and management and portfolio optimization solutions for the global buy side.

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