Field Contract Processor

Field Contract Processor

$2000 Sign On Bonus

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locations

Marriott's Oceana Palms

time type

Full time

posted on

Posted Today

job requisition id

JR94862

Field Contract Processor Rate $23.00 - $25,00/HR

Contract Processing

• Process contracts accurately by entering information into appropriate system (e.g., Universe/Unifipro).
• Perform required Know Your Customer procedures, and complete any necessary follow through with law department to ensure compliance with company policy
• Access customer credit file to validate availability of financing programs
• Process customer downpayments via Cyber Source system, ensuring all customer PII is properly secured and maintained
• Complete and send series of DocuSign envelopes in prescribed order to ensure efficient delivery and compliance
• Ensure that signed contract paper work is accurate and contains all necessary information and documentation when returned from customer.
• Identify available inventory based on potential owners' needs and preferences (view, season, first-year occupancy) by checking information in appropriate software (e.g., SOLAR).
• Advise Sales team on issues related to ownership contracts (e.g., titles, financing, pre-approval) at the time worksheet is received.
• Respond to Sales team requests related to contract status, such as additional information required, follow-up needed, or tracking.
• Enter data in appropriate spreadsheets to ensure accurate tracking against company SLA

Office Equipment

• Transmit information or documents using mail, scanner, facsimile machine, DocuSign , e mail .
• Operate standard office equipment other than computers such as telephone, typewriter, scanner, fax, photocopier, calculator, and electronic peripherals.
• Keep office equipment in working order and contact service representatives to correct problems with office equipment, including following-up so that problem is corrected.
• Maintain office areas (e.g., cubicles, storerooms, conference rooms, etc.), including calling housekeeping and maintenance when needed.

Computers/Software

• Use multiple computer systems and software packages to input, access, modify, store, or output legal documents and correspondence with co-workers, management and customers.

Communication

• Monitor and respond to inbound customer, client, and property communications via email, voice mail, etc. in a timely manner
• Speak to customers and co-workers using clear, appropriate a+nd professional language.
• Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to maintain accuracy and completeness.
• Talk with and listen to other employees to effectively exchange information.

Contract Processor Job Family: Finance and Accounting

Working with Others

• Support all co-workers and treat them with dignity and respect.
• Handle sensitive issues with employees and/or guests with tact, respect, diplomacy, and confidentiality.
• Partner with and assist others to promote an environment of teamwork and achieve common goals.

Physical Tasks

• Enter and locate work-related information using computers.
• Read and visually verify information in a variety of formats (e.g., small print).
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.

Policies and Procedures

• Maintain confidentiality of proprietary materials and information.
• Protect the privacy and security of customers and coworkers.
• Follow company and department policies and procedures.
• Perform other reasonable job duties as requested.

CRITICAL COMPETENCIES

Analytical Skills

• Computer Skills
• Learning
• Arithmetic Computation

Interpersonal Skills

• Team Work
• Interpersonal Skills
• Diversity Relations

Communications

• Applied Reading
• Listening
• Communication
• Writing
• English Language Proficiency

Personal Attributes

• Integrity
• Stress Tolerance
• Dependability
• Adaptability/Flexibility
• Presentation

Organization

• Detail Orientation
• Multi-Tasking
• Time Management

Physical Abilities

• Visual Acuity

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

About Us

Where meaningful moments are made together.

Our associates want more than fulfilling work. Like our Owners, Members and guests around the world, they want fulfilling lives. Vacations expand our world to new places, new possibilities, new connections. Along the way, they help us discover our best selves. Great vacations are the embodiment of a life, fulfilled.

Marriott Vacations Worldwide (NYSE: VAC) is a leading global vacation company. While our numbers tell some of the story, the heart of our success comes from the quality – and exceptional longevity – of our relationships with our associates and customers.

Join us on our journey.

FOR A LIFE FULFILLED.

Creating vacations that move you.

• 20,000+ Associates worldwide

Vacation Ownership

• 7 Iconic Brands
• Approximately 120 Vacation Ownership Resorts
• 700,000+ Owner families
• 90%+ Guest satisfaction score

Exchange & Third-Party Management

• More than 3,200 affiliated resorts in over 90 countries and territories
• Approximately 1.6 million exchange network members

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