About this role
Job title: Field Account Manager
About the Role The Field Account Manager will lead the sales organization within a defined geography or group of customers, accountable for policy and strategy implementation to achieve short-term results and long-term growth. This role oversees sales teams to drive profitable growth and secures long-term key customers by understanding their needs and aligning with company goals.
What You'll Do
- Implement Sales and Marketing activities to achieve business objectives.
- Provide sales and support to targeted accounts in Pharma, Biologics, F&B and Medical sectors.
- Provide application support to customers for process optimization and yield improvements.
- Build strong customer relationships to maintain and expand accounts.
- Engage in business development and strategic positioning for new markets.
- Coordinate and implement marketing activities, such as exhibitions, seminars and workshops.
- Account Management: develop account planning to achieve short- and long-term goals aligned with company strategies; achieve growth and hit annual sales targets.
- Coordinate with all departments and key customers to identify potential issues and determine mitigations.
- Set strategic approach: target, prospect, lead qualification, identify key decision makers and analyze customer needs and deliver solutions.
- Work closely with Global strategic account managers to align activities with local site requirements.
- Processing Mapping and molecule tracking – foundation for account planning.