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Field Account Manager

Sartorius
Osaka, Japan
On-site

About this role

About the Role

The Field Account Manager will lead the sales organization within a specified geography or for a group of customers, and oversee policy and strategy implementation for short-term results (1 year or less). The role focuses on driving profitable growth aligned with the company's goals, and on acquiring and maintaining long-term key customers by understanding their requirements to sustain and grow the business.

What You'll Do

  • Implementation of Sales and Marketing activities to achieve business objectives
  • Sales and Support to targeted accounts in the Pharma, Biologics, F&B and Medical sectors
  • Provide application support to customers for process optimization and yield improvements
  • Build strong customer relationships to maintain and expand accounts
  • Involve in business development and strategic positioning for new markets
  • Coordinate and implement marketing activities, e.g., exhibitions, seminars and workshops
  • Account Management: Develop account planning to achieve short- and long-term goals aligned with company strategies
  • Achieve growth and hit the annual sales targets
  • Responsible for the implementation of Sales and Marketing activities to achieve business objectives
  • Coordinate with all departments and key customers to identify potential issues within the assigned account and determine the best course to mitigate and minimize any negative impact to customers
  • Set strategic approach: Target, prospect, lead qualification, identify key decision makers and analyze customer needs and deliver solutions
  • Work closely with Global strategic account managers in aligning the sales and marketing activities to local site requirements
  • Processing Mapping and molecule tracking – as foundation for account planning
  • What We're Looking For
  • Graduated from University of Science especially Bio or Life Science major
  • Working experience in Pharma, Biologics, F&B and Medical sectors
  • Self-motivated and ambitious
  • Comfortable with change and serious about continued improvement
  • Good negotiation skills
  • Good analytical and presentation skills
  • Good interpersonal and communication skills in dealing with people at different levels
  • Excellent written and verbal communication skills in Japanese and good English skills
  • Flexible and willing to travel
  • Computer skills (Excel, PowerPoint, etc)

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