Director, MDS Lead Canada

Global Business Services

Director, MDS Lead Canada

R-167618 | Toronto, Canada

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

This role is part of the Canada Leadership Team, reports directly into MDS NA and dotted to the Canada BU President.

You partner with functions and business units to develop roadmaps and to plan agreed-to outcomes. In this role, you ensure that commitments are met, and serve as the point of contact for Mondelēz International Digital Services.

How you will contribute:

You will be the lead contact for the defined processes used by the shared services team and/or third-party suppliers. In this role, you will drive internal and external continuous improvement initiatives to introduce external insights and best practice experiences. In addition, you will lead projects, business consultancy efforts and operational processes, ensuring that key performance indicators and performance management targets are met and that best practices are shared.

What you will bring:

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

Shared services in a global environment

Building and maintaining effective partnerships with internal stakeholders and suppliers

Customer service and effectively leading relationships with demanding customers

Communicating effectively, organizational, problem-solving, analytical and multi-tasking skills

Operating effectively in a changing environment and using initiative and personal resourcefulness to proactively manage contingency or “emergency” situations

Using data to make recommendations and decisions

Key performance indicators, managerial reporting, forecasting and budgeting

What extra ingredients you will bring:

Ability to drive projects from conception to completion

Must possess approximately 16+ years of any combination of experience that demonstrates a commanding knowledge of IT – project management, Infrastructure, Solution management, Architecture, Innovation

Effective communication skills, written and oral

Leadership Competencies:

A passion for Technology and its impact on business and work

Innovative thinking – solution mindset, strong business partnering skills

Ability to frame a transformation agenda rooted in organization / people behaviors

Execution discipline – following through, setting a focused strategic agenda, ensuring the highest level of excellence and delivering results

Exhibits organizational agility, creativity, and intellect

Highly collaborative and the ability to influence cross-functional teams and external agencies to realize the marketing aspirations of the brands

Job specific requirements:

Define and lead Digital Vision, Strategy and roadmap implementation for the BU. Single MDS point of accountability to drive digital agenda in partnership with BU leadership team

Understand business drivers, be the steward for organization Data at the leadership level and ensure appropriate governance and follow-through in managing and protecting data assets

Champion Digital Transformation and adoption of data and insights driven culture, foster a community of dig