About this role
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Permanent Job
Part time
United Kingdom
London
Retail
Beginner
PUBLICATION DATE - 08-Oct-2026
REFERENCE - PCD22447
Department - Perfumes & Cosmetics
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Dior Ambassador, HBeauty Lakeside
Position
POSITION: DIOR Ambassador
DEPARTMENT: Retail
LOCATION: HBeauty, Lakeside
HOURS TO: Part-time, 15 hours
Job responsibilities
As an Ambassador for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
MAIN RESPONSIBILITIES
SALES:
- To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients
- To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI - To achieve set sales targets
SERVICE:
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
- To educate clients on Parfums Christian Dior products and the brand
- KPI - to achieve target for Mystery Shopping
GENERAL:
-
To participate in merchandise management and ensure that it is in line with Corporate guidelines
-
To monitor stock levels, report any issues and ensure that there are sufficient levels
-
To adhere to all company procedures and policies, as outlined in the employee handbook
-
To update ipos tool with client data including all sales and client profile
-
To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
-
Profile
PERSON SPECIFICATION
In order to be successful in this role, you will be:
-
Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
-
Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
-
You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
-
Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
-
Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
-
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.
-
Dior Ambassador, HBeauty Lakeside
-
Position
-
POSITION: DIOR Ambassador
-
DEPARTMENT: Retail
-
LOCATION: HBeauty, Lakeside
-
HOURS TO: Part-time, 15 hours
-
Job responsibilities
-
As an Ambassador for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving beauty sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.
-
Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.
MAIN RESPONSIBILITIES
SALES:
- To be an expert on makeup and skincare, able to present and apply products to inspire and gain new clients
- To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI - To achieve set sales targets
SERVICE:
- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
- To educate clients on Parfums Christian Dior products and the brand
- KPI - to achieve target for Mystery Shopping
GENERAL:
-
To participate in merchandise management and ensure that it is in line with Corporate guidelines
-
To monitor stock levels, report any issues and ensure that there are sufficient levels
-
To adhere to all company procedures and policies, as outlined in the employee handbook
-
To update ipos tool with client data including all sales and client profile
-
To develop and utilise customer database on ipos to build clientele (phone calls, product launch events and appointments)
-
Profile
PERSON SPECIFICATION
In order to be successful in this role, you will be:
-
Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
-
Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
-
You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
-
Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
-
Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior
-
Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.