Customs Agent

LM281: Customs Agent

Full time

Carretera Estatal 200 Querétaro Tequisquiapan #200 Aeropuerto Intercontinental Querétaro 76295 Querétaro, QUE Mexico

Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.

General Job Description: Under general supervision perform the following activities:

• Prepare all necessary customs forms to allow import, export and transit procedures to carry out in a timely, efficient and effective manner for shipments arriving and departing by air, i.e., master guides, cargo manifests and general declarations, invoices and any additional related documentation.
• Prepare forms detailing custom duties, duties and taxes / VAT.
• Prepare international manifests to ensure cargo release in a timely manner.
• Ensure full compliance of all ramp activities with country policies and tax laws and in compliance with FedEx rules, procedures, practices and rules.
• Interact with customs officials and coordinate customs activities with internal staff.
• Contact customers to provide information and inform about any additional tax payments.
• Keep all customs documentation well organized and filed correctly.
• Perform the classification and transfer of cargo to other airlines when required.
• Process submission of flight information through customs computer system.
• Track cases for different shipments.
• Inventory management of loads found in urgent shipping warehouses.
• Control of supplies and inventories.
• Support load-captain function if required.
• May be required to perform other duties as assigned

Minimum Requirements Minimum Education:

• Bachelor's degree in international trade or related.
• Ability to understand English (450 TOEIC points).

Minimum Experience:

• Technician/technologist in international trade or business with two years of experience in handling air cargo, procedures, policies, customs laws and regulations and customs clearance processes at the airport.
• Analytical thinking, planning and organization skills.
• Good verbal and written communication skills.
• Driver's license, preferable.
• Good administrative skills and computer knowledge.
• Management of the English language in the customs area.
• Must be able to work flexible hours, including weekends and holidays when/if required.