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Customer Success Manager - UK

Strivacity
UK-remote Posted Sep 1, 2026
Full-time

About this role

Customer Success Manager - UK

As a Customer Success Manager (CSM) at Strivacity, you’ll be the trusted advisor for a portfolio of enterprise customers, ensuring they get the most value out of our platform. From onboarding through renewal, you’ll guide customers through their CIAM journey, helping them achieve their goals, adopt new features, and realize long-term ROI. You’ll act as the bridge between our customers and internal teams—advocating for client needs while driving product adoption and retention.

This role is ideal for someone who’s passionate about customer relationships, technically curious, and confident navigating complex environments

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