Credit and Collections Analyst

Credit and Collections Analyst

Position Overview

We are seeking a detail-oriented and proactive Credit and Collections Analyst to join our NFC Collections and Asset Management Group. This position plays a critical role in managing and maintaining the health of our retail and lease receivables portfolio, with a focus on collections, account resolution, and customer service.

About NFC

Navistar Financial Company (NFC) is the captive finance company for International Motors, LLC and the provider of International Financial services.

Responsibilities

• Monitor customer accounts to ensure timely payment and address delinquencies.

• Notify customers of missed payments or non-sufficient funds (NSF) and work toward resolution.

• Coordinate end-of-lease activities including turn-ins, extensions, or equipment purchases.

• Communicate with customers via phone and email to resolve payment issues and maintain positive relationships.

• Follow established procedures for collection efforts, including escalations when necessary.

• Manage the repossession process in cases of customer default.

• Process account modifications such as extensions, refinances, and maintenance adjustments.

• Minimum Requirements

• Bachelor's degree and at least 1 year of credit/collections or asset management experience

• OR

• Master's degree and no experience

• OR

• At least 3 years of credit/collections or asset management experience

• Additional Requirements

• Qualified candidates, excluding current employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. We do not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• Desired Skills

• Strong analytical and problem-solving abilities.

• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).

• Excellent verbal and written communication skills.

• Ability to work both independently and collaboratively within a team.

• Knowledge of credit and collections procedures, preferably in the transportation or financial services industry.

• Understanding of finance and lease documentation, insurance requirements, and lien perfection.

• Strong organizational skills and the ability to manage multiple priorities simultaneously.

• Previous experience in bankruptcy or deficiency collections is a plus.

• Bilingual in Spanish is a plus but not required.

• Benefits and Compensation

• This position offers competitive market-based compensation, along with a comprehensive benefits package designed to support employee wellbeing. You can learn more about the benefits offered for this position by visiting the benefits page.

• The expected salary offered for this position will fall within the stated range, with the final offer based on the candidates' applicable skills, knowledge, and experience.

• Company Overview

• About TRATON

• With its brands Scania, MAN, International, and Volkswagen Truck & Bus, TRATON SE is the parent and holding company of the TRATON GROUP and one of the world’s leading commercial vehicle manufacturers. The Group’s product portfolio comprises trucks, buses, and light-duty commercial vehicles. “Transforming Transportation Together. For a sustainable world.”: this intention underlines the Company’s ambition to have a lasting and sustainable impact on the commercial vehicle business and on the Group’s commercial growth.

• About International

• From a one-man company built on the world-changing invention of the McCormick reaper in 1831, to the 15,000-person-strong company we are today, few companies can lay claim to a history like International. Based in Lisle, Illinois, International Motors, LLC creates solutions that deliver greater uptime and productivity to our customers throughout the full operation of our commercial vehicles. We build International trucks and engines and IC Bus school and commercial buses that are as tough and as smart as the people who drive them. We also develop Fleetrite aftermarket parts. In everything we do, our vision is to accelerate the impact of sustainable mobility to create the cleaner, safer world we all deserve. As of 2021, we joined Scania, MAN and Volkswagen Truck & Bus in TRATON GROUP, a global champion of the truck and transport services industry. To learn more, visit International.com.

• International Motors, LLC is d/b/a International Motors USA in Illinois, Missouri, New Jersey, Ohio, Texas, and Utah.

• EEO Statement

• We are an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

• Accessibility

• International, Inc. is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process because of a medical condition or disability, please contact the appropriate office and let us know the nature of your request and your contact information.

• E-Verify

• International, Inc. participates in E-Verify, a federal web-based system that allows enrolled employers to confirm the eligibility of their employees to work in the United States. E-Verify employers verify the identity and employment eligibility of newly hired employees by electronically matching information provided by employees on the Form I-9, Employment Eligibility Verification, against records available to the Social Security Administration (SSA) and the Department of Homeland Security (DHS).

• For more information on E-Verify, please contact the proper authorities.

• Click Here for E-Verify Participation in English and Spanish.

• Click Here for Right to Work in English and Spanish.

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