Conversational AI Solutions Specialist (Agentic Systems)

Vennote Technologies Limited is a technology company building robust, scalable digital solutions that power businesses. We specialize in Enterprise Applications, Managed Services, and Project Management, delivering technology solutions that help businesses run more efficiently and scale with confidence.

We are recruiting to fill the position below:

Job Title: Conversational AI Solutions Specialist (Agentic Systems)

Location: Lagos (Hybrid)

Job Summary

We are building a next-generation Natural Language Understanding, Machine Learning and Artificial Intelligence products with a focus on Multimodal and Cross-Channel User Interfaces (phone, web, mobile, etc.) and are seeking a talented customer-facing AI Solutions Specialist to translate enterprise business needs into robust, well-tested agentic experiences. You will bridge client expectations with technical execution by designing workflows, scripting evaluation harnesses, analyzing failure modes, and optimizing conversational interactions. We offer a Continuous learning/training in new technologies and products and a great environment to work in, excel and progress professionally.

Description

• Are you an experienced Conversational AI Solutions specialist with deep understanding of human communication, natural language processing, and the ability to craft engaging and informative chatbot conversations? Vennote Technologies is looking for a customer-facing AI Solutions Specialist to translate enterprise business needs into robust, well-tested agentic experiences. You will bridge client expectations with technical execution by designing workflows, scripting evaluation harnesses, analyzing failure modes, and optimizing conversational interactions. Vennote Technologies is building a next-generation Natural Language Understanding, Machine Learning and Artificial Intelligence products with a focus on Multimodal and Cross-Channel User Interfaces (phone, web, mobile, etc.). This is a full-time Contract Position with Hybrid work model. The position requires individuals who enjoy challenges, prioritize, meet deadlines, and have a collaborative work ethic and teamwork spirit working with our team of Solution Architects, NLP Engineers, Speech Scientists, Front and Backend Developers, Analysts, and Project Managers.

Responsibilities

• Client Engagement & Requirements: Interview stakeholders, map enterprise business processes, and translate requirements into structured AI agent capabilities.
• Agentic Architecture Design: Design multi-agent workflows, contextual prompting strategies, function/tool calling routines, and RAG architectures.
• Testing & Evaluation: Write Python scripts and evaluation harnesses to systematically test outputs, identify failure patterns, and improve agent accuracy.
• Conversational UX: Design natural human-AI interaction flows optimized for user experience and task completion.
• On-Site & Technical Collaboration: Work independently at client locations to demonstrate technical behavior and collaborate with backend developers on integrations.

Qualifications & Technical Skills:

• Interested candidates should possess a Bachelor’s Degree with 3 - 8 years experience.
• LLM & Agent Frameworks: Hands-on experience with LangGraph, LangChain, or equivalent orchestration frameworks.
• Python Scripting: Proficiency in writing scripts to build test harnesses, run evaluations, and automate experimentation.
• RAG & Memory Management: Practical understanding of retrieval-augmented generation, vector databases, short/long-term memory, and tool/function calling.
• Analytical & Testing Mindset: Ability to define test scenarios, debug failure modes, and iterate on agent performance.
• Client Communication: Strong verbal and written communication skills to explain technical behavior to non-technical stakeholders.

Target Candidate Profile (What We Are NOT Looking For):

• No pure prompt writers or linguists without Python evaluation skills.
• No pure data scientists focused only on model training without client-facing delivery experience.
• No pure backend developers who lack customer engagement experience or LLM evaluation expertise.

We offer:

• An attractive remuneration package.
• Opportunity to work on cutting-edge AI projects.
• Continuous learning/training in new technologies and products
• A great environment to work in, excel and progress professionally.

Application Closing Date

30th November, 2026.