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Conseiller de Vente (Brand Representative) - Docks 76, Hollister

Abercrombie & Fitch Co
Rouen, France
On-site

About this role

Job title: Conseiller de Vente (Brand Representative) - Docks 76, Hollister

About the Role Our Brand Representatives bring our store experience to life—engaging customers with care, representing our brand authentically, and helping create a welcoming environment for all. This role is a great fit for someone who enjoys connecting with customers, assisting them in finding what they need, and maintaining a well-presented store environment.

What You'll Do

  • Customer Experience: Provide warm, welcoming, and attentive service to all customers. Anticipate needs, initiate conversation in a comfortable and natural way, and offer product support and styling guidance across categories.
  • Sales Floor Maintenance: Support product replenishment and maintain a clean, organized, and visually consistent sales environment. This includes folding, hanging, sizing, and ensuring presentation standards are met.
  • Cash Wrap Operations: Accurately and efficiently process purchases, returns, and exchanges while ensuring a friendly and positive checkout experience.
  • Online Orders: Create a seamless omni-channel experience by supporting Save the Sale orders, fulfilling In-Store Pick-Up, and packaging ship-from-store orders.

What We're Looking For

  • Fluent In French
  • Ability to create a welcoming and inclusive customer experience.
  • Comfort working in a dynamic environment, balancing customer engagement and operational tasks.
  • Strong organizational skills and attention to detail.
  • Reliability and commitment to consistent attendance.

Compensation & Benefits

  • Salary: EUR 22,404.84 annually for full-time starting rate; the stated full-time recruiting pay range is EUR 22,404.84 – EUR 22,404.84. Note: this is a part-time role and compensation may differ.
  • Benefits include: Paid Time Off; Indefinite/Definite Contract; Merchandise Discount; Medical, Dental and Vision Insurance Available; Life and Disability Insurance; Associate Assistance Program; 13th month after 1 year of seniority; Meal Tickets after 3 months of seniority (when worktime > 6h); Training and Development Opportunities for Career Advancement; A Global Team of People Who'll Celebrate you for Being YOU.

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