About this role
Cashier
As a Cashier, in Retail Operations, your role will be providing frontline customer service by processing transactions, handling inquiries, ensuring accurate records, and supporting daily operations in compliance with company procedures.
ROLES & RESPONSIBILITIES
- Interact with customers face to face to receive and process all of Ria’s products such as money transfers, money orders, selling and buying foreign currency.
- Accurately verify or enter the customer’s information on our systems.
- Courteously assist customers with various inquiries such as questions about our services, service cancellations or other Ria locations.
- Recognize problems, issues or complaints during queries and propose solutions or escalate to the management team.
- Keep up to date with Ria’s products, services, and policies.
- Balance your cash register and prepare cash for bank deposit.
- Prepare your daily transactions record.
- Perform other duties as assigned or requested by your colleagues and superiors.
POSITION REQUIREMENTS
- Fresh graduate with SPM and above
- Ability to work flexible schedules, including weekends.
- Some computer knowledge with ability to use MS Word and Excel.
- Cash handling experience is highly preferred.
- Strong customer service skills.
PERKS & BENEFITS
- Statutory Contributions – EPF, SOCSO, EIS
- Annual Medical and Dental allowances
- General Hospitalization and Surgical Insurance
- Employee Stock Purchase Plan (ESPP)
- Paid Vacation / Sick Leave
- Growth Opportunities
- Corporate gatherings, team bonding events, and much more!
Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.