About this role

Case Manager/Transition Facilitator

Location: Bronx, NY (On-site) Time type: Full time Posted: Yesterday

Department: The Bronx Adolescent

Position Overview:

The Case Manager is a key member of the program staff in supporting young adults addressing their social and emotional needs as they develop their independent living and life functioning skills. Case Managers use core practices to facilitate young adults making better decisions and improving their progress and outcomes, as well as improving their social-emotional progress and outcomes.

Duties/Responsibilities:

Complete assessments, service plans, facilitate groups, provide crisis intervention, counseling and conflict resolution and accompanying youth to health and mental health appointments, conduct home visits as necessary.
Assist youth with securing essential documents (e.g., social security cards, working papers, picture IDs) in addition to concrete services and providing referrals and linkages to health, mental health, substance use, preventive and other support services.
Meet for regular supervision to discuss issues and concerns with caseload and provide suggestions and resolutions; reports and documents all incidents to immediate supervisor within 24 hours.
Participate in meetings/seminars/trainings for professional development and skill building.
Responsible for accurate caseload entries and other assigned record keeping.
Maintain professionalism as it relates to dress, time management and culture.
Provide counseling for youth and young adults and their families to foster support.
Additional duties as assigned.

Required Skills/Abilities:

Decision Making:

Identifies multi-faceted problems affecting achievement of individual goals and provides solutions.
Decisions have minor organizational impact that may require consultation with internal and external stakeholders regarding issues, possible solutions and implementation of alternatives.
Analyzes and interprets issues, realigns responsibilities, commits resources and proposes alternative solutions.
Implements solutions for minor projects after approval; held accountable if no action is taken.
Multi-factor decision-making requiring research and analysis, subject to supervisory guidance.

Scope of Responsibility/Accountability:

Manages programs/projects, creates and implements work plans and objectives.
Monitors and evaluates interim results and develops contingency plans if objectives are off track.
Performance is reviewed by director level and above.

Managing/Directing Work (if applicable):

Interprets standards, communicates constructive feedback and guides others in developing their capacity to perform more effectively.
Participates in planning and implementing small-scale work activities and contributes to evaluation of results for assigned objectives.
Manages their own task list with minimal supervision.

Required Qualifications:

Bachelor’s degree in Social Work, Psychology or a related field
Master’s degree in Social Work, Mental Health Counseling, Psychology or a related field a plus but not required
Minimum of 1 year of experience providing case management to youth and their families
Experience writing progress notes, managing case files, and providing counseling and conflict resolution
Proficiency in using Microsoft Office Suite, Google Suite, and navigating a desktop computer

Physical and Sensory Requirements:

Must be able to remain in a stationary position constantly, using standard office equipment including a computer, keyboard, and telephone
Must be able to respond to telephones and other auditory stimulation
Must be able to occasionally move about inside the office to access file cabinets, copy machines/printers, etc.
Must be able to constantly operate a computer and other office productivity machinery, such as a copy machine/printer
Must be able to constantly communicate with program participants, service providers, and colleagues and exchange accurate information

Compensation and Benefits:

We determine base pay through a comprehensive review of skills, experience, education, certifications, geographic location, and other relevant factors. The range listed reflects the compensation parameters for the role and does not represent the full compensation package. A complete overview of compensation and benefits will be provided during the hiring process.
Full-time employees will be eligible for comprehensive benefits, including medical, dental, vision, supplemental income insurance, employer-paid disability insurance, employer-paid life insurance, pre-tax FSA for medical and dependent care, and 401K available.

Diversity and Inclusion:

We encourage applicants from diverse backgrounds and consider equivalent combinations of knowledge, skills, education and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
Vibrant Emotional Health is an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable laws.

About Us:

For 50 years, Vibrant Emotional Health has been at the forefront of promoting emotional well-being for all people. We are leaders, advocates, educators, and innovators in mental health, dedicated to helping people access care anytime, anywhere and in any way that works for them. We believe everyone can achieve emotional wellness with the right care and support.

Case Manager/Transition Facilitator