About this role
About the Role
As the Team Lead supporting the Latin America Business Services Treaty team, you will play a critical leadership role in driving operational excellence, developing talent, and supporting business objectives across the Americas region. You will be responsible for managing day-to-day operations, fostering employee engagement, maintaining strong governance and controls, and leading your team through change in a fast-paced hybrid work environment.
Team Leads exemplify our organizational values by leading from the front, fostering a positive and inclusive workplace culture, and championing Treaty business priorities.
As an Operations Team Lead, you will:
- Guide, mentor, and develop team members.
- Translate strategic objectives into effective operational execution.
- Drive continuous improvement through data, analytics, and performance insights.
- Lead change and transformation initiatives.
- Collaborate with regional and global partners to align operating models and best practices.
Operational Leadership
- Own and maintain a comprehensive understanding of your team's business portfolio, processes, and priorities.
- Ensure strong execution of core Treaty operational processes across the deal lifecycle, with a focus on quality, controls, and compliance
- En