About this role
About the Role Live Nation is seeking a Box Office Ticket Agent for the Fillmore Minneapolis venue. This role focuses on scanning tickets, cash handling, guest relations, and providing outstanding service at the Will Call and ticketing operations. What You'll Do
- Scan tickets for entry
- Cash handling; bank procedures and checkout procedures
- Maintain superior customer service both in person and over the phones
- Guest Relations
- Will Call Window
- Running Ticket Program on Computer for Sales
- Processing Opening and Closing Paperwork
- Knowledge of Talent and Entertainment
- Have a positive attitude
- Keep a clean, well-groomed appearance What We're Looking For
- Working knowledge of phone handling, cashiering, and customer service
- Entry-level knowledge of basic computer operation and Point of Sales systems
- Skill in guest relations, phone etiquette, cash handling, filing, multi-task environment, attention to detail
- Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
- High School Diploma
- Prolonged standing in a fast-paced environment Nice to Have
- Previous Ticketing experience
- Working knowledge of Windows based PC programs