Bell/Valet Attendant

Job Description

We invite you to join the world of luxury hospitality at Fairmont Olympic as our new FT Bell/Valet Attendant! Join our dedicated team as a FT Bell/Valet Attendant and provide a warm and welcoming arrival experience to our valued guests. If you have a passion for hospitality, exceptional customer service skills, and a keen eye for detail, this could be the perfect role for you!

Key Responsibilities

• Greet guests with a friendly and professional demeanor, providing a positive first impression of the hotel
• Assist guests with luggage handling, ensuring a smooth and effortless check-in process
• Park and retrieve guests' vehicles safely and efficiently, maintaining a secure and organized valet area
• Provide information about the hotel's facilities, services, and local attractions to enhance the guest experience
• Assist with guest inquiries and special requests, aiming to exceed their expectations
• Collaborate with the front desk and concierge teams to ensure seamless guest service
• Maintain a clean and tidy entrance and lobby area, ensuring a welcoming ambiance for guests
• Adhere to all health and safety regulations and hotel policies

Qualifications

• What will you bring to this role?
• Embrace the Fairmont brand promise and luxury in your role and in all your interactions.
• Foster an inclusive environment where every individual feels valued and respected
• Must hold valid authorization to work in the USA
• Valid Driver's License and clean driving record required
• Availability to work evenings, weekends, and holidays

Physical Aspects of Position (include but are not limited to):

• Must be able to stand on feet throughout the shift, with intermittent periods of walking;

• Must be able to frequently lift and carry up to 25 lbs at shoulder height;

• Must be able to occasionally push/pull up to 75 lbs

• Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally.

• Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis;

• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat);

• Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, snow, heat).

• Additional Information

Employee Benefits:

• Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, discounted stays across Fairmont & Raffles properties, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.

What is in it for you:

• $21.30 per hour + tips

• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide

• Parking/Commuting Discounts

• Paid meal breaks with complimentary meals served in our Staff Dining room

• Medical, dental, and vision insurance available to employees and their families. Free base insurance available to employees only

• Learning programs through our Academies

• 401K Retirement plans with a 4% match for all colleagues

• Opportunity to develop your talent and grow within your property and across the world!

• Ability to make a difference through our Corporate Social Responsibility activities

• Fun, elegant atmosphere with amazing colleagues!

• Our Values

• Respect: We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity.

• Excellence: We make genuine connections, and we cherish every opportunity to make the people around us feel special.​

• Belonging: We celebrate our differences. We support each other and we always stand together.​

• Empowerment: We have authority to take initiative and anticipate moments that create unforgettable experiences. ​

• Integrity: We build trust through mutual respect and being authentic.​

• Diversity & Inclusion

• Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.

• All your information will be kept confidential according to EEO guidelines.