Associate Site Reliability Engineer/Site Reliability Engineer

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team at our HQ in Redwood City, CA.

Responsibilities

• Maximize system uptime and availability, ensuring functional and performance SLAs.

• Establish end-to-end monitoring and alerting on all critical aspects.

• Solve complex problems for critical services and build automation to prevent problem recurrence.

• Influence and create new designs, architectures, standards, and methods for supporting the platform.

• Initiate and lead scripting and automation to streamline system updates and upgrades.

• Set up critical infrastructure, tools, and framework to streamline the deployment cycle.

• Work cross-functionally with Services and Engineering teams.

Qualifications

• BS or MS in Computer Science, related field, or equivalent professional experience.

• Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.

• Expertise in Linux Operating Systems, Networking, and Database concepts.

• Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.

• Experience with Cassandra (or another NoSQL alternative).

• Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.

• Experience with configuration management systems such as Puppet.

• Experience in Bash or Python; to automate and monitor systems.

• Experience with IaC tools like Ansible or Terraform.

• Excellent problem-solving, critical thinking, and communication skills.

• Experience supporting as a DevOps or sys admin for commercial SaaS solutions.

• C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

• California Base Pay Range

• $90,000—$160,000 USD

• C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.