About this role
Job title: Assistant Manager
About the Role
The Assistant Manager is a multi-faceted role that blends business strategy, operations, creativity, and people leadership to drive sales and deliver best-in-class customer service. It includes overseeing daily store operations, opening and closing routines, and ensuring efficient store processes while leveraging product knowledge and brand expertise.
What You'll Do
- Perform opening and closing routines.
- Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
- Conduct staffing and scheduling operations and payroll management.
- Train and develop the non-management staff.
- Demonstrate product knowledge and brand awareness, while driving sales.
- Build and maintain visual displays.
- Analyze reporting to inform decision making.
- Protect store assets & perform inventory control.
- Operate Register/Point of Sale systems.
- Fulfill OMNI Channel Orders.
- Represent the Brand and Exemplify Company Culture and Values.
What We're Looking For
- Bachelors Degree OR one year of supervisory experience in a customer-facing role
- CEFR B2 fluency in English & Italian
- Maintain a strong customer focus
- Knowledge of current fashion trends
- Drive to achieve results and exhibit a strong work ethic
- Possess strong communication and interpersonal skills
- Team building and ability to coach others
- Take initiative and demonstrate confidence
- Balance multiple tasks while being detail-oriented
- Engage in applied learning and proactive thinking
- Ability to show up in a fast-paced and challenging environment
Compensation & Benefits
- Starting rate: €31,555.00 annually
- Benefits include: Quarterly Incentive Bonus Program; Additional Paid Time Off; Paid Volunteer Day; Merchandise Discount; Associate Assistance Program; Training and Development Opportunities for Career Advancement; Meal Tickets (after 90 days).