Application Support Liaison (PACE, Rx Kiosks)
About this role
Application Support Liaison (PACE, Rx Kiosks)
The Application Support Liaison for PACE and Automated Prescription Kiosks serves as the vital operational and strategic bridge between business units, engineering teams, and the enterprise application support ecosystem. Under the direction of the VP, Enterprise Application Support, this role ensures that application support services align perfectly with customer priorities and operational needs. The Application Support Liaison oversees day-to-day liaison activities, translates complex business requirements into technical support requirements, and manages service level agreements (SLAs) to minimize business disruption.
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