About this role
Job Title: Zonal Credit Manager, West
Location: Ibadan, Oyo
About the role
- We are looking for diligent and well organized team member to join our Risk department as a Zonal Credit Manager.
- The Employee will drive the efforts and processes related to collections of our PAYG products in the field.
- They will also give advice and suggestions on how to improve customer payments and satisfaction while ensuring that the company offer matches end-users expectations.
What you would be expected to do
- Assist your Credit Manager in developing methodologies to improve the current processes.
- Suggest enhancements to current process and policies to avoid operational risks.
- Presentation of ideas via reports and presentations, outline findings and making recommendations for improvements.
- Assist the Credit Process Manager in implementing audit recommendations.
- Carry out periodic spot checks on processes and provide findings and recommendation of the risks identified.
- Investigate fraud cases and give recommendations of the same (which includes data collections and interviewing claimants).
- Identify and classify potential default risk through data collection and interaction with clients.
- Preparation of field reports/collation of data/documentation and report.
- Red flag identification and timely reporting of the same
- Any other task allocated by the Credit Manager.
You might be a strong candidate if you
- Have minimum of 2 years working experience preferably in the Control and Compliance/Risk department.
- Possess strong data collection skill.
- Are excellent at fraud detection & investigation.
- Are proficient in MS Excel (Advanced level).
- Demonstrates problem-solving abilities.
- Have a good communication and presentation skills (written and verbal).
- Have previous work experience in MFI or banks.
- Are multilingual ( English & Yoruba).
Application Closing Date
Not Specified.