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Zonal Administrator Intern

Shortlist Professionals
Lilongwe, Lilongwe, Malawi Posted Sep 30, 2026
Full-time

About this role

Duties/Main Purpose of the Position

The Zonal Administrator will be expected to perform administrative duties relating to operations and human resources and will be required to follow up with the necessary stakeholders when required. Managing of the warehouse, stock levels, security personnel, maintenance personnel and HT vehicles

for the OpCo.

Job Specifications/Minimum and Preferred Requirements

Business Degree

Business management administration degree

Professional Experience

No prior professional experience required; exposure to project or

administrative work is an advantage

Any Other Specifications

  • Strong interest in telecoms infrastructure and project delivery.

  • Ability to work independently and in a team.

Any other skills required

  • Good organizational and document management skills.

  • Strong communication and interpersonal skills.

  • Basic knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

  • Willingness to learn and adapt quickly.

Competencies

Knowledge

Microsoft Office

Reporting

Planning and organising

Contract administration

Planning and assistance with budgeting

Quality assurance

Competencies

Attention to detail

Culture and change champion

Analytical thinker

Results-focused

Planning and organisation

Complex problem-solving

supporting teams

Innovation

Effective communication

Behavioural strengths

Good time management

Ability to prioritise

Key Duties of this Role

Leadership and Personnel Management

  • Good team worker

  • Responsible for self-study and development

  • Ensuring excellent co-ordination with operations

  • Taking responsibility for meeting and prioritising personal objectives/deadlines

  • Supplying information to supervisor concerning personal achievements, personal/team

challenges• Managing team meetings and contributing to specialist/technical fields, if necessary

Governance

Ad Hoc and Operational Meetings

  • Working towards achieving the operational objectives that have a significant impact on thedepartmental results

  • Setting up and managing ad hoc meetings to meet daily operational requirements when necessary

Escalation Process

  • Resolving situations when managerial input is required in accordance with the problem-solving procedures laid down

Operating Company

  • Devising and implementing operational changes and providing an assessment of the impact upon the user

Performance

  • Improving productivity and quality by implementing best practice initiatives

Reporting

  • Supplying information to supervisor (if applicable) with regard to the progress achieved within the department based on the assessment criteria laid down by the organisation

Operational Supplies

  • Participate in assessing the requirements for office supplies, equipment, hardware, and consumables

  • Manage the warehouse and stock-taking

  • Update the regional inventories of all HT assets (equipment, hardware, and furniture)

  • Manage the office with regard to equipment/hardware, and consumables

  • Assist with drafting and layout of technical documentation (TPF, job orders, CR, etc.) under the supervision of FMS and ensuring their distribution for publication

  • Accurate filing of all technical and administrative documentation

  • Follow-up with the site leasing companies about their problems and any rent payments due

  • Follow-up on the ‘Snel’ invoice payments of the sites

  • Follow-up regional tax payments and tax demands: IRL/TRA/TI

  • Support maintenance personnel and G4S security officers

Key Performance Indicators

  • Ensuring compliance with HT processes, policies, and procedures

  • Living Helios Towers (HT) values

  • Value created by stakeholder commitment

  • Value created by process improvement

​

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