Zimbabwe Operations Internal Auditor

An exciting opportunity exists for an experienced **Operations Internal Auditor to join the Mukuru team. This role is open to applicants based in Zimbabwe.

The Opportunity

The purpose of this role is to conduct internal audits within Mukuru Zimbabwe, identifying and helping to mitigate areas of risk and non-compliance.

Reporting directly to the Senior Operations Auditor, you will provide an independent view on the adequacy and effectiveness of internal controls across Mukuru’s Zimbabwe operations. You will primarily conduct audits and reviews of branches and booths in Zimbabwe, with responsibilities extending to other countries when required. This position is based in Zimbabwe and requires travel to country branches and booths.

The role involves internal engagement across the business, as well as external liaison with third parties.

Duties and Responsibilities

In this role, you will:

• Review organisational operational processes.
• Develop an Operations Audit Programme that is relevant and up to date.
• Conduct risk analyses and audit planning relevant to operational processes.
• Conduct audits in line with IIA Standards and Internal Audit Methodology.
• Identify shortcomings, inefficiencies and inadequacies in operational controls.
• Propose value-adding recommendations to improve current business processes.
• Engage with relevant management teams on audit findings and obtain management actions.
• Conduct follow-up reviews and ensure agreed management actions have been addressed.
• Evaluate the efficiency of existing risk-management procedures.
• Identify operational risks and advise on appropriate mitigation measures.
• Help protect the organisation’s assets against fraud and theft.
• Ensure that fraud checks and asset safeguarding remain central to all audit procedures.
• Guide and advise management on the internal controls required to mitigate fraud and asset theft.
• Recommend improvements to internal controls and governance processes.
• Ensure adherence to governance procedures and escalate all instances of non-compliance.
• Compile high-quality, value-adding audit reports after each assignment or review, in line with IIA Standards and Internal Audit Methodology.
• Assist the Senior Operations Auditor with compiling the annual risk-based Operations Audit Plan.
• Prepare information for Audit Committee reporting and other Internal Audit reports.
• Manage your own audit plan and complete audits within the required timelines.
• Take responsibility for your continued professional and personal development.

Key Requirements

To succeed in this role, you will need:

• Grade 12 or an equivalent qualification.
• A BCom degree, Internal Auditing degree or equivalent qualification.
• CIA certification or current progress towards obtaining the CIA qualification.
• At least three years’ experience as an Operations or Branch Internal Auditor.
• Proven experience recommending new systems and controls.
• Knowledge of internal audit principles and standards.
• Knowledge of business processes and Operations SOPs.
• Knowledge of control systems.
• Knowledge of risk management.
• Knowledge of corporate governance.
• Knowledge of combined assurance and internal financial controls.
• Knowledge of financial crime and compliance legislation, procedures and standards.

Skills and Attributes

We are looking for someone who demonstrates:

• Strong verbal and written communication skills.
• Excellent attention to detail and a commitment to high-quality work.
• Strong organisational skills.
• Assertiveness.
• Analytical and interpretation skills.
• Business acumen.
• Research, data mining and data-analytics skills.
• The ability to propose systems and controls that improve business processes.
• Computer literacy, including proficiency in Microsoft Office.
• Experience using AI tools.

Ready to Make an Impact?**

If you are analytical, detail-oriented and passionate about strengthening controls, improving operations and protecting organisational assets, this opportunity offers you the chance to make a meaningful contribution across Mukuru’s operations.