About this role
About the job
Own the physical company and our product-testing studio. You will run our Santa Monica headquarters and Studio procurement operations like a product, reporting directly to our Head of Core Operations.
Product.ai is the verified truth layer for shopping: the intelligence that tells you what is actually true about a product, including when not to buy. SimplyCodes is our community-verified savings engine generating over $20M a year in revenue. Profitable. Bootstrapped. No outside investors. No board. Fewer than twenty operators outbuilding companies 10x our size.
Why This Role Exists
Every operator at Product.ai works inside Cortex, our shared AI brain across more than 8,600 internal documents, and directs AI agents in Claude Code to ship in hours what used to take weeks.
Our physical headquarters in Santa Monica (12100 Wilshire Blvd., Suite 950), our physical product-testing Studio, and our day-to-day workspace operations need an on-site owner who moves at that exact same tempo. Builders fly in for paid work trials. The Studio orders, tracks, and stages physical hardware and consumer products for verification shoots. Conference rooms, AV setups, vendor contracts, daily porter standards, and new-hire onboarding all run through this space.
This is a high-agency builder seat reporting to our Head of Core Operations for a sharp operations generalist who loves making both the physical room and the back-office machinery run like clockwork, and who uses AI agents to automate every repeatable workflow they touch.
The System You'll Need to Model
- Workspace, executive office, and IT/AV readiness. Our 10,000 sq ft Santa Monica headquarters is the first physical proof of how we operate. Conference room TVs and Google Meet hardware, executive office setup, daily porter and housekeeping standards, kitchen and supply par levels, and preventive maintenance all run on explicit checklists and service levels rather than memory.
- Studio procurement and production operations. Partnering with our Creative Director and Head of Core Operations to run the physical logistics of the Product.ai Studio: supplier negotiations, equipment and product ordering, receiving, inventory organization, and shoot-day readiness.
- Onboarding logistics as day-one readiness. A new hire or visiting trial builder must be productive on day one: equipment provisioned, building access and badge ready, desk staged, and travel logistics handled cleanly.
- Event production as repeatable formats. Team days, partner sessions, and community gatherings with a real run-of-show, catering, AV checks, setup and reset, turning what worked into a playbook the next event inherits.
- AI-native back-office execution. The whole company runs on Cortex. You will manage vendor lifecycles, inventory, purchasing schedules, and canonical SOPs inside governed AI sessions so repeatable logistics run on automation while judgment calls stay yours.
If reading that energizes you, keep going. If it feels overwhelming or underspecified, this isn't the right fit.
What You Will Own
- The Santa Monica workspace end to end. Suite 950 space readiness, conference room AV and IT hardware, executive office setup, daily porter and kitchen standards, supplies, and building management coordination.
- Studio procurement, inventory, and vendor logistics. Sourcing, ordering, receiving, and tracking products, camera/lighting hardware, and studio supplies so creative and verification shoots never wait on missing gear.
- Onboarding, trial visits, and event production. Day-one equipment, desk, and access readiness for new hires and paid-trial builders, plus end-to-end event logistics for team days and hosted sessions.
- Vendor contracts and canonical SOPs. Managing day-to-day facility and Studio vendors, auditing recurring office spend, and maintaining self-explanatory standard operating procedures in Cortex.
Who You Are
You independently form a working model of how a space and a supply chain serve the people in them, and when something breaks, you fix the system, not just the instance. You have zero ego about altitude: you can negotiate a supplier contract and build an AI workflow in the morning, then walk the floor, test conference room AV, and organize Studio hardware in the afternoon.
You have run a physical environment or production operation where the details had to work every day (an office, a studio, a hospitality floor, an event series, or an early-stage startup operations desk) and you made it work through systems rather than stamina. You write clearly (runbooks, checklists, opening and closing procedures, vendor briefs) because clear writing is evidence of clear thought.
Who this isn't for. This role is wrong if you want remote or hybrid work: it is 100% in-person, five days a week in Santa Monica. It is wrong if you wait to be handed a daily task list, or if you treat physical workspace and Studio logistics as someone else's job. You will thrive here if you are a hungry, detail-obsessed systematizer who takes pride in a headquarters and Studio that run effortlessly.
How We Evaluate
We don't run traditional operations interviews.
- Async video screen. Brief and self-recorded, about 15 minutes total, done whenever works for you.
- Call with our Head of Core Operations. A focused conversation on how you run physical spaces, vendor logistics, and operational checklists.
- Conversation with the founder. Chemistry, judgment, and how you model the system above.
- Paid work trial. One to two weeks, paid, on-site in our Santa Monica headquarters running real workspace and Studio deliverables. We both learn more in a real working trial than in hours of interviews.
If the work above reads like yours, apply. We hire on the work and the reasoning, not the pedigree.
Compensation & Ownership
Total first-year compensation: $120,000 - $150,000 (base + performance-based ownership and profit-share programs). Base salary: $85,000 - $110,000.
Beyond base: eligibility for the company's ownership and profit-share programs, 100% medical/dental/vision coverage, and an effectively unlimited AI token budget to automate your workflows.
Based in Santa Monica, Los Angeles (12100 Wilshire Blvd., Suite 950), in person, five days a week.
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About the company
Product.ai
Actively Hiring More jobs Building the Truth Layer of Commerce51-200 Employees
Los Angeles
51-200
Incubator
Startup
Mobile App
E Commerce
Software Development
Mobile
E-Commerce
Machine Learning
Mobile Commerce
Artificial Intelligence
Social Commerce
Online Shopping
Blockchains
Ecommerce
Web3
Top 10% of responders
Product.ai is in the top 10% of companies in terms of response time to applications
Responds within a few days
Based on past data, Product.ai usually responds to incoming applications within a few days
B2C
B2B
Early Stage Startup in initial stages
Growing fast Showed strong hiring growth in the past month
Learn more about Product.ai
Perks
Healthcare benefits
401K program
Maternity and paternity leave
Parental leave
Stock options
Profit-sharing program
Equity benefits
Vacation policy
Company meals
Commuter benefits
Pet-friendly office
Reimbursement for ongoing education and certifications
Team building events
Company events
Explore Product.ai's perks and benefits
Founders
Michael Quoc Founder / CEO • 18 years
Los Angeles
View the team
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