About this role
Job description
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We are looking for a Working Student joining the Switzerland Local Rides Operations Team play a key role in driving supply growth, ensuring quality, and maintaining compliance within our local markets.
About the role
As an Operations Working Student, you will onboard fleet partners and help them get up to speed on our platform, supporting them by phone, email, and in person. You will build processes that scale, using AI tools wherever they can remove manual work, and collaborate with local teams on supply growth, quality, and compliance to improve the partner experience.
You will be closely collaborating with key local operations stakeholders to determine on how to further grow and engage with our supply and how we can improve internal processes.
Working hours: This is a part-time position at 40%.
About you:
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Prior experience in a related field is a plus
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Enrollment at a university, with a quick learning ability
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Strong communication skills in both German and English (written and spoken). Other languages are a plus
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Analytical mindset with proficiency in Google Sheets or Excel
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Problem-solving attitude with determination to overcome challenges
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Passion for new technologies and the mobility industry
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above! This hands-on experience offers potential for full-time employment after graduation
Main tasks and responsibilities:
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Guide business partners through onboarding and our platform’s features
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Address partner issues via phone, email, and in-person support
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Conduct research to support expansion efforts, including feasibility studies and competitor analysis
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Optimize and maintain processes to support scalability
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Assist local teams with initiatives that enhance supply growth, quality, and compliance
About you:
-
Prior experience in a related field is a plus
-
Enrollment at a university, with a quick learning ability
-
Strong communication skills in both German and English (written and spoken). Other languages are a plus
-
Analytical mindset with proficiency in Google Sheets or Excel
-
Problem-solving attitude with determination to overcome challenges
-
Passion for new technologies and the mobility industry
Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above! This hands-on experience offers potential for full-time employment after graduation