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Working Student Customer Service

Align Technology
Darmstadt
Full-timeOn-site

About this role

About exocad

exocad GmbH is a leading dental CAD/CAM software provider, dedicated to advancing digital dentistry through innovative solutions. As part of Align Technology, we offer a dynamic and international work environment with a strong focus on collaboration and innovation.

Key Responsibilities

  • Creation and issuance of training and webinar certificates for partners and participants
  • Maintenance and administration of training participant records
  • Processing and handling of returned or corrected certificates
  • Handle general back-office tasks
  • Report to the Team Leader Customer Service

Skills, Knowledge & Expertise

  • High school education or equivalent
  • Minimum 1 year of relevant experience
  • Good knowledge of Microsoft Office
  • Strong customer and service orientation
  • Team-oriented, flexible, and communicative
  • Professional and friendly demeanor
  • Fluent German (C1 or native level)
  • Good English skills (written and spoken)
  • Additional languages are a plus

Job Benefits

  • Exciting and varied tasks in a dynamic and growing software company
  • Flat hierarchies and fast decision-making
  • A positive working environment that values both freedom and responsibility
  • Strong team spirit and a very pleasant atmosphere
  • Modern offices, workstations and the latest technologies
  • Flexible working hours
  • Training and development opportunities
  • Company events
  • Sports activities and work-life balance initiatives
  • Free drinks, fruit and snacks
  • Canteen with in-house cook
  • Good transport connections
  • JobTicket / JobRad

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