About this role

Reports to: Team Lead, Workforce Partner

Job Purpose

The Workforce Business Partner (WBP) serves as a strategic partner to business leaders, driving the alignment of people strategy with business priorities.
This role exists to ensure that every people-related initiative — from performance enablement and workforce planning to leadership effectiveness — is executed with precision, empathy, and measurable impact.
Beyond traditional HR delivery, the WBP acts as a trusted advisor, shaping organizational health and fostering a culture of accountability, engagement, and inclusion.
The role bridges the gap between business needs and people solutions, ensuring that talent is positioned as a key enabler of growth and innovation.

Partner with business leaders to translate organizational goals into actionable people plans that drive capability, performance, and retention.
Lead workforce planning and organizational design discussions to ensure the right structure, roles, and talent are in place to meet current and future needs.
Coach and influence leaders on talent strategy, performance management, and Independent Contractor engagement to strengthen leadership effectiveness and team culture.
Act as a trusted advisor on IC relations matters, ensuring fair, consistent, and business-aligned resolutions in collaboration with the Workforce Relations COE.
Analyze people data and insights to identify trends, risks, and opportunities, presenting data-driven recommendations to business leaders.
Champion change management and communication strategies that support transformation, adoption, and continuous improvement within business units.
Ensure compliance with internal policies and local labor laws while promoting a positive, high-performance culture.

2–4 years of progressive HR experience, including at least 2 years in a Business Partnership or advisory capacity.
Demonstrated experience working in fast-paced, matrixed, or multinational environments.
Strong understanding of core HR functions — performance management, people relations, organizational design, and workforce planning.
Proven ability to use HR data and analytics to inform decision-making.

Preferred Qualifications:

Experience supporting technical or commercial business units in a fintech, banking, or tech environment.
Demonstrated success influencing senior stakeholders and leading complex change initiatives.

About You:

You’re a strategic thinker who sees the big picture but executes with precision.
You build trust quickly and communicate with empathy, clarity, and confidence.
You thrive in ambiguity and can balance multiple stakeholders with ease.
You’re data-driven — you make decisions grounded in insight, not intuition.
You’re committed to continuous improvement, always seeking better ways to drive business impact through people.
What Success Looks Like
You have established yourself as a trusted advisor to senior business leaders, influencing key people and organizational decisions.
Business units under your support demonstrate improved engagement, retention, and performance outcomes.
You’ve delivered a measurable improvement in workforce planning accuracy and performance management effectiveness.
Leaders actively seek your input on strategic and people-related matters, not just HR processes.
You’ve successfully embedded at least one COE-led initiative (e.g., new policy, performance framework, or workforce process) within your business unit with strong adoption and feedback.
Why join us
Competitive compensation, comprehensive benefits, and impactful career growth opportunities.
Fully remote/flexible work culture backed by continuous support for your learning and professional development.
Check how your CV matches this job

Workforce Business Partner (North East)