About this role

Candidate profile

At least 4 years of experience in maintaining the Workday Absence module configuration, tenant setup and BPs definitions.
Expertise in configuring leave of absence, time off plans, eligibility for absence types, accruals, absence calendars, work schedules, notifications, approval workflows.
Experienced with mass uploads using EIBs, mass operations management (MOM) task, purging data, calc fields, and migrating configurations between tenants.
Have a good understanding of HR processes and worker data.
Knowledge of at least one other Workday module, such as HCM, Benefits, Compensation, Reporting, Onboarding, Security, Talent, Recruiting or Payroll (for Canada and the UK).
Skilled in resolving complex issues, recommending solutions, and assessing dependencies on Workday functionalities and interfaces.
Good understanding of core ITIL processes (Incident Management, Change Management, Problem Management, etc.) and information security and data protection standards
Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
Extensive stakeholder management skills and excellent communication skills
Demonstrate an understanding of business operations within a large multinational organization, including factors such as time zone variations, cultural diversity, and collaboration among team members across multiple locations.
Completed Workday training and earned PRO/Partner Certification in the area of expertise
Works well alone or with a team
Fluent in English

Workday Absence Functional Expert