Wild Lights Associate

About the Role Join the Fort Wayne Zoo team as a Wild Lights Associate for the seasonal Zoo Lights program. This temporary, event-focused role supports installing, operating, maintaining, and removing decorative lighting and event elements, plus logistics and guest service to create an immersive nighttime experience. What You'll Do

• Install, maintain, troubleshoot, and remove decorative lighting, displays, and event infrastructure across the Zoo.
• Assist with transformation of the Zoo into an immersive seasonal attraction through event setup, staging, and décor installation.
• Perform tear-down and safely store materials, equipment, and decorations after the event season.
• Operate heavy machinery and powered equipment (aerial lifts, forklifts, skid steers) as required.
• Follow all safety procedures, equipment operating guidelines, and personal protective equipment (PPE) requirements while performing duties.
• Assist with loading, unloading, transporting, and organizing event materials, equipment, and supplies.
• Perform routine inspections, minor maintenance, and basic troubleshooting of lighting displays and event equipment.
• Maintain the cleanliness and appearance of event spaces, storage areas, and Zoo grounds before, during, and after events.
• Support the daily operation of seasonal events by assisting with logistics, crowd flow, and operational needs.
• Provide friendly, professional guest service while interacting with guests, volunteers, vendors, and staff.
• Work effectively as part of a team in a fast-paced outdoor environment under varying weather conditions.
• Collaborate closely with cross departmental teams – including Guest Services, Security, Operations Services, Animal Care, and Maintenance – to ensure successful event execution.
• Perform general office functions to support the administrative needs of the Guest Experience department.
• Accept other projects and duties as assigned by the Guest Experience Manager.
• Contribute to the Zoo’s commitment to diversity, equity, access, inclusion, and belonging for team members, volunteers, guests, and supporters. What We're Looking For
• High school diploma or GED required.
• One year of event planning, hospitality, project management, sponsorship, or related work experience preferred.
• Valid driver’s license required.
• Must be at least 18 years of age.
• Ability to professionally communicate in writing and verbally.
• Strong organizational skills and ability to handle confidential information.
• Ability to work a highly flexible schedule including weekends, evenings, holidays, and irregular hours.
• Commitment to safety regulations and teamwork. Nice to Have
• Prior experience in events or guest-facing operations. Compensation & Benefits
• Team Member Perks including a free Staff Membership, concessions and retail discounts, development opportunities, and appreciation programs.
• Seasonal, temporary position with hours varying during the Zoo season.